Levenger Reviews - 7,935 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 8% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 161 - 180 of 7,935
Online Shopper
Site Experience Feedback
Oct 14, 2024
Very quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 14, 2024
Hate the website.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
Anon
Site Experience Feedback
Oct 14, 2024
This site is extremely pricey.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
- Full ratings for this review »
Ms. Pat
Site Experience Feedback
Oct 14, 2024
Considering that this not my first time on your website my experience was great. I would recommend your products to those who are looking for quality writing instruments. It's the best that I have seen outside of mont blanc products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 14, 2024
well laid out website, items have always been quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Someoneelse
Post-Delivery Feedback
Oct 14, 2024
The quality of the items I have received is high. I just wish I had received all of the items in my order. I think they are backordered. I will purchase from Levenger again though.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
The Bungee Lady
Site Experience Feedback
Oct 13, 2024
Easy to find what I needed. Love the free shipping and 37years discount. My Library co-workers have always admired my book bungee. Grateful to purchase them at such a good price. They'll receive them for Christmas!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Site Experience Feedback
Oct 13, 2024
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pen Person
Site Experience Feedback
Oct 13, 2024
Website is fine. I miss your brick and mortar store in Delray Beach!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eazy EE
Site Experience Feedback
Oct 04, 2024
Feel in love with this website, will definitely purchasing more pieces from Levenger.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eazy EE
Post-Delivery Feedback
Oct 12, 2024
My purchases are delivered on time! The quality of my products are excellent. Will recommend this company to others.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 12, 2024
Didn’t like that my account info from previous orders was lost.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 12, 2024
Site difficult to navigate. Hard to find item wanted
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
metoo
Site Experience Feedback
Oct 12, 2024
website awkward - focus changes with mouse and I don't like that
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Sharyn Jayne
Site Experience Feedback
Oct 12, 2024
Sometimes bundled items confuses me from what I already ordered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 12, 2024
I've loved Levenger and their products for over 20 years. this is the first time I've not been pleased with my purchase and the ensuing return options. I will never buy a pen or cartridge from Levenger again.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 2
- Full ratings for this review »
J
Site Experience Feedback
Oct 12, 2024
I was offered a 30% discount by signing up for texts, but when I went to check out I was told my purchase didn’t qualify. I really wanted the item, so I got it anyway, but I’ll be cancelling the texts and will be less likely to purchase from Levenger in the future.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
KYA
Site Experience Feedback
Oct 12, 2024
Should not have taken this survey….too long/detailed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CK
Site Experience Feedback
Oct 11, 2024
I miss the furniture selections.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Joseph
Site Experience Feedback
Oct 11, 2024
Great Website and good design.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RLS
Site Experience Feedback
Oct 11, 2024
Excellent quality of the product I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »