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Levenger Reviews - 7,935 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 161 - 180 of 7,935

Online Shopper

Site Experience Feedback

Oct 14, 2024

Very quick and easy

Online Shopper

Site Experience Feedback

Oct 14, 2024

Hate the website.

Anon

Site Experience Feedback

Oct 14, 2024

This site is extremely pricey.

Ms. Pat

Site Experience Feedback

Oct 14, 2024

Considering that this not my first time on your website my experience was great. I would recommend your products to those who are looking for quality writing instruments. It's the best that I have seen outside of mont blanc products.

Online Shopper

Site Experience Feedback

Oct 14, 2024

well laid out website, items have always been quality

Someoneelse

Post-Delivery Feedback

Oct 14, 2024

The quality of the items I have received is high. I just wish I had received all of the items in my order. I think they are backordered. I will purchase from Levenger again though.

The Bungee Lady

Site Experience Feedback

Oct 13, 2024

Easy to find what I needed. Love the free shipping and 37years discount. My Library co-workers have always admired my book bungee. Grateful to purchase them at such a good price. They'll receive them for Christmas!

None

Site Experience Feedback

Oct 13, 2024

Very easy

Pen Person

Site Experience Feedback

Oct 13, 2024

Website is fine. I miss your brick and mortar store in Delray Beach!

Eazy EE

Site Experience Feedback

Oct 04, 2024

Feel in love with this website, will definitely purchasing more pieces from Levenger.


Post-Delivery Feedback

Oct 12, 2024

My purchases are delivered on time! The quality of my products are excellent. Will recommend this company to others.

Online Shopper

Site Experience Feedback

Oct 12, 2024

Didn’t like that my account info from previous orders was lost.

Online Shopper

Site Experience Feedback

Oct 12, 2024

Site difficult to navigate. Hard to find item wanted

metoo

Site Experience Feedback

Oct 12, 2024

website awkward - focus changes with mouse and I don't like that

Sharyn Jayne

Site Experience Feedback

Oct 12, 2024

Sometimes bundled items confuses me from what I already ordered

Online Shopper

Post-Delivery Feedback

Oct 12, 2024

I've loved Levenger and their products for over 20 years. this is the first time I've not been pleased with my purchase and the ensuing return options. I will never buy a pen or cartridge from Levenger again.

J

Site Experience Feedback

Oct 12, 2024

I was offered a 30% discount by signing up for texts, but when I went to check out I was told my purchase didn’t qualify. I really wanted the item, so I got it anyway, but I’ll be cancelling the texts and will be less likely to purchase from Levenger in the future.

KYA

Site Experience Feedback

Oct 12, 2024

Should not have taken this survey….too long/detailed

CK

Site Experience Feedback

Oct 11, 2024

I miss the furniture selections.

Joseph

Site Experience Feedback

Oct 11, 2024

Great Website and good design.

RLS

Site Experience Feedback

Oct 11, 2024

Excellent quality of the product I was looking for.