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Levenger Reviews - 7,935 Review - 9.3/10

Nov 27, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%8%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 141 - 160 of 7,935

Purpleknitting

Site Experience Feedback

Oct 21, 2024

I love this extra big size pad to help me organize weeks… Especially those when I have company and we want to get a certain number of things to fit in our time together...

Dlb

Site Experience Feedback

Oct 12, 2024

Finally an offer that included discount and free shipping on a product I wanted

noname

Site Experience Feedback

Oct 20, 2024

Always a pleasure to search your unique collection. Love the sales, products and service.

KT

Site Experience Feedback

Oct 03, 2024

Website was user friendly and checkout was clear and fast.


Post-Delivery Feedback

Oct 20, 2024

I hadn't realized I missed the end date on a sale, but they honored it anyway on a one time basis. They went above and beyond, well satisfied with the service.

QPDoc

Site Experience Feedback

Oct 05, 2024

It was a pleasant experience. I originally signed on in regards to an offer for a selection of products being retired. Unfortunately I responded 2 days later and was not eligible. That was disappointing.


Post-Delivery Feedback

Oct 20, 2024

The checkmate pen I ordered looked good on line and even better when I got it. An important feature to me is how it feels in my hand. This one has a larger diameter than my Engineers pen and doesn't fit as well in my shirt pocket but feels good writing at my desk.

impulse shopping is fun

Site Experience Feedback

Sep 28, 2024

Selection process was fine. I needed circa discs because I forgot to buy them in my last order. So, then I went to pens and splurged on new pens.


Post-Delivery Feedback

Oct 20, 2024

You know what I love about Levenger, I can design my recipe book to include shopping list. Levenger has all you need for the size of the book and how it flows.

Stets

Site Experience Feedback

Oct 19, 2024

Easy to use

PC

Site Experience Feedback

Oct 19, 2024

Forgot my password didn't work. I also signed up for the 30% off when giving my email and phone number, but the discount did not work (WUNDER30).

Tyler West

Site Experience Feedback

Oct 18, 2024

Overall excellent shopping experience. I am able to browse to the categories, styles, and discount status of the products I'm interested in. Levenger's regular discounts keep me coming back to buy more. I have yet to receive a defective product from Levenger. The quality of the leather products and paper products are exceptional.

Winmore

Site Experience Feedback

Oct 18, 2024

Website fine overall. Shipping charges - $14 for 3-8 business days on a $51 order prevents me from purchasing more. I used to spend money on Circa, your paper, pens, furniture, etc. I question that when I pay so much for shipping for smaller items nowadays.

Debbie

Site Experience Feedback

Oct 18, 2024

Frustrated because I put in the code 37YEARS but didn’t get the discount

ISushman

Site Experience Feedback

Oct 18, 2024

Easy to find items I need.

Mike

Site Experience Feedback

Oct 03, 2024

Ok


Post-Delivery Feedback

Oct 18, 2024

Shipping appears to have become a problem.

maggie

Site Experience Feedback

Sep 21, 2024

I ❤ Levenger!


Post-Delivery Feedback

Oct 18, 2024

I Love Levenger products, especially the Circa line. The disc-bound system is great for so many things, with the ability to add, remove or relocate pages. And, unlike ring binders, they Never bite your fingers. The leather covers that I have purchased (2 so far) are of excellent quality and very durable.

BMan

Site Experience Feedback

Oct 17, 2024

I found your website hard to navigate and it was hard to read the different filler options. Additionally, the color combinations of your packages of special filler items were too limited and un appealing. My purchase was made primarily due to my past experience with your products and their great quality.

Bram

Site Experience Feedback

Oct 17, 2024

I went directly to the product that I wished to buy. Have not browsed through website, although I will definitely do so when I have the time. My sister gave me one of your 5-year diaries and I am delighted with the high quality of workmanship.

Baginista

Site Experience Feedback

Oct 16, 2024

I love your products - was looking for a minimum purchase to get free shipping but there is none and you can only use one promo code at a time so I went for the big discount instead of free shipping.

Online Shopper

Site Experience Feedback

Oct 16, 2024

experience good, but PLEASE REMOVE ME FROM YOUR EMAIL LIST.

Aunrae

Site Experience Feedback

Oct 15, 2024

Search results are not as refined as I would like.

Isaiah

Site Experience Feedback

Oct 14, 2024

First time so it took a little longer but I had no problems and found what I needed. Little mixed up at first with method of payment as credit comes after you put your information in. Pricing is good and my choices were available.