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Levenger Reviews - 7,814 Review - 9.3/10

Nov 29, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 1121 - 1140 of 7,814

Online Shopper

Site Experience Feedback

May 27, 2024

Very easy to use. Nice products.

Online Shopper

Site Experience Feedback

May 27, 2024

NONE

KMDM

Site Experience Feedback

May 27, 2024

Excellent. Easy to use

Online Shopper

Site Experience Feedback

May 27, 2024

Very good

Best use of time Betty

Site Experience Feedback

May 27, 2024

I love the products sold by Levanger. They are stylish, fun to use and inspire me to be organized.

ziggy

Site Experience Feedback

May 27, 2024

all good

AJ

Site Experience Feedback

May 27, 2024

I have shopped with Levenger for many years. The product are always of a very high quality. While I see other companies cutting corners, Levenger has not.

Debo

Site Experience Feedback

May 27, 2024

Products are very high quality

3826barristet

Site Experience Feedback

May 27, 2024

Good website with great products!

Debo

Site Experience Feedback

May 27, 2024

Love the products

Jeanne

Site Experience Feedback

May 27, 2024

Website was easy to navigate

Tararaye

Site Experience Feedback

May 27, 2024

I bought myself a new notebook for work. My husband has been a long standing Levenger customer, and recommended I shop here. I was blown away by the level of customization available. My most recent purchase is for my niece as she heads off to college. I plan on buying myself a new pen or two here soon.

Dave

Site Experience Feedback

May 27, 2024

Website was shakey. I wanted to see difference between initials and name on pen and it was difficult to switch between the two. Also, is the personalization only in one color?If so, what color.

Betsy

Site Experience Feedback

May 27, 2024

Very pleased with everything.

Smart Shopper

Site Experience Feedback

May 27, 2024

Easy to order from catalog with item number clearly displayed High quality

Online Shopper

Site Experience Feedback

May 27, 2024

I love Levengers products. However the reason I took of a point in the rating is because I dislike “Shop Pay” & how they steal your customers paying options! There doesn’t seem to be any way to remove “Shop Pay” from my payment method on my side. I believe have called & asked to remove “Shop Pay” from my records but I to no avail. Soooo, Please REMOVE - Shop Pay from payment method & change it to “PAY PAL!” Thank You! Jill Sperling

Online Shopper

Post-Delivery Feedback

May 27, 2024

First class product. I can always count on Levenger to deliver the best. .

Jean

Site Experience Feedback

May 27, 2024

Easy to look for pens, great choices, many on sale. Purchased two pens.

Gift for Grace

Post-Delivery Feedback

May 27, 2024

Beautiful pen but engraving was missing.

Online Shopper

Site Experience Feedback

May 27, 2024

Levenger has a user friendly website. I had already purchased the product I ordered today and it is such a good product, I found need for another one. It also happened to be on sale-an extra bonus!