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Levenger Reviews - 7,814 Review - 9.3/10

Nov 29, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 1141 - 1160 of 7,814

Mimi

Site Experience Feedback

May 27, 2024

I appreciate the FB ad to learn about your products. The photos, descriptions and ratings were very helpful in getting familiar with your products and gaining confidence to purchase from an unknown-new to me vendor. I’m used to free shipping, next day delivery from being an Amazon prime shopper but with the sale price I was willing go to take a chance. I was given a promo code for new customer but not sure if that applied at check out.

Butch

Site Experience Feedback

May 27, 2024

Fine, no problem, in and out

SuzieQ

Site Experience Feedback

May 27, 2024

It all worked perfect! Hard to improve!

Joey

Site Experience Feedback

May 27, 2024

Appreciated thorough descriptions about products. Sometimes difficult to assess the color of products and what is included based on photos until reading product description. Easy to navigate forward and backward when looking at products.

Online Shopper

Site Experience Feedback

May 27, 2024

Good products but not cheap

Shelly

Site Experience Feedback

May 27, 2024

Everything went well as I shipped from my iPhone.

Swden

Site Experience Feedback

May 27, 2024

Always happy with my Levenger items but I wish the shipping wasn’t so expensive. Coupons are set too high to be of use all the time.

Linda M

Post-Delivery Feedback

May 27, 2024

Great products, high quality, durable, elegant, superior packaging

das

Site Experience Feedback

May 26, 2024

Easy to understand however all I want to do is find out how to return items on two separate orders.

Jeff

Site Experience Feedback

May 26, 2024

The pages jumped around a bit when scrolling, but nothing I couldn't deal with.

Jonsie

Site Experience Feedback

May 26, 2024

It was fine, always good.

EL

Site Experience Feedback

May 26, 2024

Lots of choices and ideas I had not considered

Online Shopper

Site Experience Feedback

May 26, 2024

The website indicated free shipping after a $75 purchase. I did not receive the credit for the shipping.

Online Shopper

Site Experience Feedback

May 26, 2024

Loved everything about the website. However, had extreme difficulty logging in and receiving the link to change my password. It took me 2 days of trying + hours! Never did access my points, etc. not sure if I will receive points for this purchase, as a result.

CAH

Site Experience Feedback

May 26, 2024

fine

Beje26

Post-Delivery Feedback

May 26, 2024

I ordered the Morgan leather desk unifier and matching mouse pad. I'd been looking at them for a while, but thought they were a bit pricey, so it took some time before I ordered. The desk unifier is perfect for my desk. Everything is more organized now and the matching mouse pad adds the finishing touch. I wish I had ordered sooner.

Jps

Site Experience Feedback

May 26, 2024

I prefer to buy directly from the store as I have done in the past but this was okay - if a bit vague as to what was available

Online Shopper

Post-Delivery Feedback

May 26, 2024

Amazon is putting you out of business

EBoy

Site Experience Feedback

May 26, 2024

I'm familiar with Levenger's website so it was easy as pie.

Online Shopper

Site Experience Feedback

May 26, 2024

GREAT expierence