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Levenger Reviews - 7,814 Review - 9.3/10

Nov 29, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 1081 - 1100 of 7,814

bob

Site Experience Feedback

May 28, 2024

site is easy to navigate. selection is broad deep and imaginative--you cater to people who read and write--a wonderful thing.

Online Shopper

Site Experience Feedback

May 28, 2024

not as good as previous orders

TGC

Site Experience Feedback

May 28, 2024

I found what I was looking for easily. The website is easy to navigate

Online Shopper

Site Experience Feedback

May 28, 2024

Will never shop at Levenger’s again!

Joe

Site Experience Feedback

May 28, 2024

Good

Dr Scott

Site Experience Feedback

May 28, 2024

Always exceptional products! As good as it gets. Unfortunately, not an easy to use interface to use points that build up on website during billing or paying process.

JPC

Site Experience Feedback

May 28, 2024

received a sale catalog and was delighted that the online price was even lower

Doyounochef

Site Experience Feedback

May 28, 2024

Easy website simple to navigate

MikeyB

Site Experience Feedback

May 10, 2024

Slow refreshing

Online Shopper

Post-Delivery Feedback

May 28, 2024

Shipping and tracking information are terrible, inaccurate, way too long. Product is good though still waiting for test of order three weeks since ordering.

summer1

Site Experience Feedback

May 28, 2024

use more pale colors on the pads, will be less distracting, but still fun.

Dagny

Site Experience Feedback

May 28, 2024

I love Circa products and refill them regularly/look for new items. Sure wish translucent covers were available in Midway!

Leanne B.

Site Experience Feedback

May 28, 2024

Interaction with the website was very positive. It's so easy to sort items and find sales. I have been shopping with Levenger for 17 years and have never been disappointed with anything!

FT

Site Experience Feedback

May 28, 2024

good

rob prince

Post-Delivery Feedback

May 28, 2024

I was impressed by quick response to my question about my order, and the quick delivery . I also appreciated the special discount on the Teacher Appreciation event on this expensive rotating bookcase.

Pat

Site Experience Feedback

May 07, 2024

I had trouble scrolling on the page with the pen description unless I minimalizd it


Post-Delivery Feedback

May 28, 2024

This was a graduation gift that met all my expectations and qualifications. My daily pens are less expensive and replacable since I frequently misplace them and/or leave them behind.

annie

Site Experience Feedback

May 28, 2024

love you guys - in some cases, it would be helpful if some very basic details (dimensions) were on the initial display and not in the dropdown details

HaA

Site Experience Feedback

May 28, 2024

No complaints-all went well.

CJ

Post-Delivery Feedback

May 28, 2024

Love the Retro 51 pens. Bought the owl pen as part of a birthday gift for my adult daughter.

CurlyGirl382

Site Experience Feedback

May 28, 2024

I haven't purchased for 20 years, but clicked on a FB ad for the sale. Happy to see that the products are still wonderful.