Levenger Reviews - 7,814 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.5 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 1161 - 1180 of 7,814
Yesi
Site Experience Feedback
May 26, 2024
Very easy to search for what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mulligan
Site Experience Feedback
May 26, 2024
the system you use for allowing a customer to use their rewards is quite bad, as it requires some copying of a code that cannot be read, then accessing one's account page again to find the code - you should be able to program your system so that once a reward is selected then it automatically is applied to your cart.
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Fred
Site Experience Feedback
May 26, 2024
It was good. Took a minute to reset to be sure personalization was included.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MJ
Site Experience Feedback
May 26, 2024
I had a good experience. It was fairly easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
R
Site Experience Feedback
May 26, 2024
The experience was fine. I was gifted a planner so this is my first purchase to customize it. I thought shipping costs for standard shipping were kind of high.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Anne of the mountain
Site Experience Feedback
May 26, 2024
Easy to navigate, yet I am hoping paper catalog of the past years still exists. Would love to receive it if still available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 26, 2024
Using special order blank cards for IT software technical data memorization
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Peter S
Site Experience Feedback
May 26, 2024
Levenger continues to produce professional products, good rewards programs and ok pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 26, 2024
excellent products
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
BDude
Site Experience Feedback
May 26, 2024
Sorting by price doesn't totally work. Most items were listed by price but on each page there is one randomly stuck in out of order (by magnitudes - an $80 item listed with $20 items). Overall it works.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 26, 2024
Been a long time customer. Love the 3x5 note cards and all of the accessories, pocket briefcases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Twice
Site Experience Feedback
May 26, 2024
Nice selection. Would like more product photos.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Valice2000
Site Experience Feedback
May 26, 2024
My experience was fine and as expected. I have been a customer with Levenger since the early 1990's. I find their quality great and the durability of their items is wonderful. I have never been dissatisfied with any of the items I have received.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kshop
Site Experience Feedback
May 26, 2024
It was quick and fairly easy.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Daniel
Post-Delivery Feedback
May 26, 2024
Notebook cover was as described. Love the blue color. Gave 7/10 b/c #1) I wish there were no pockets on the inside front b/c when you write on it with those pockets the page doesn't lay flat which is a big annoyance (wound up cutting these out with a razor but the inside cover edges now show the resulting frays/tears from cutting out, still like it better this way though). And #2) I wish the cover was more firm/stiff.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jameswez
Site Experience Feedback
May 26, 2024
very easy to find what I need using the search bar.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Tina
Site Experience Feedback
May 16, 2024
I’m a loyal customer! I absolutely love these products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tina
Post-Delivery Feedback
May 26, 2024
Service was timely I received my product within two days I’m absolutely satisfied with it and my son-in-law loved it!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
jpc
Site Experience Feedback
May 26, 2024
Easy to navigate web site. Clear descriptions, appreciate the weight of the item in description since arthritis in shoulders
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Terry
Site Experience Feedback
May 26, 2024
The website kept moving to new pages as i moved my mouse across the page. That made it difficult to navigate the site at times. Otherwise the layout was good and well organized.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
CCB
Site Experience Feedback
May 26, 2024
I am glad there is somebody who still sells unique and high quality gift items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »