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Levenger Reviews - 7,814 Review - 9.3/10

Nov 29, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 1161 - 1180 of 7,814

Yesi

Site Experience Feedback

May 26, 2024

Very easy to search for what I was looking for

Mulligan

Site Experience Feedback

May 26, 2024

the system you use for allowing a customer to use their rewards is quite bad, as it requires some copying of a code that cannot be read, then accessing one's account page again to find the code - you should be able to program your system so that once a reward is selected then it automatically is applied to your cart.

Fred

Site Experience Feedback

May 26, 2024

It was good. Took a minute to reset to be sure personalization was included.

MJ

Site Experience Feedback

May 26, 2024

I had a good experience. It was fairly easy to order.

R

Site Experience Feedback

May 26, 2024

The experience was fine. I was gifted a planner so this is my first purchase to customize it. I thought shipping costs for standard shipping were kind of high.

Anne of the mountain

Site Experience Feedback

May 26, 2024

Easy to navigate, yet I am hoping paper catalog of the past years still exists. Would love to receive it if still available

Online Shopper

Post-Delivery Feedback

May 26, 2024

Using special order blank cards for IT software technical data memorization

Peter S

Site Experience Feedback

May 26, 2024

Levenger continues to produce professional products, good rewards programs and ok pricing

Online Shopper

Site Experience Feedback

May 26, 2024

excellent products

BDude

Site Experience Feedback

May 26, 2024

Sorting by price doesn't totally work. Most items were listed by price but on each page there is one randomly stuck in out of order (by magnitudes - an $80 item listed with $20 items). Overall it works.

Online Shopper

Site Experience Feedback

May 26, 2024

Been a long time customer. Love the 3x5 note cards and all of the accessories, pocket briefcases.

Twice

Site Experience Feedback

May 26, 2024

Nice selection. Would like more product photos.

Valice2000

Site Experience Feedback

May 26, 2024

My experience was fine and as expected. I have been a customer with Levenger since the early 1990's. I find their quality great and the durability of their items is wonderful. I have never been dissatisfied with any of the items I have received.

Kshop

Site Experience Feedback

May 26, 2024

It was quick and fairly easy.

Daniel

Post-Delivery Feedback

May 26, 2024

Notebook cover was as described. Love the blue color. Gave 7/10 b/c #1) I wish there were no pockets on the inside front b/c when you write on it with those pockets the page doesn't lay flat which is a big annoyance (wound up cutting these out with a razor but the inside cover edges now show the resulting frays/tears from cutting out, still like it better this way though). And #2) I wish the cover was more firm/stiff.

Jameswez

Site Experience Feedback

May 26, 2024

very easy to find what I need using the search bar.

Tina

Site Experience Feedback

May 16, 2024

I’m a loyal customer! I absolutely love these products!


Post-Delivery Feedback

May 26, 2024

Service was timely I received my product within two days I’m absolutely satisfied with it and my son-in-law loved it!

jpc

Site Experience Feedback

May 26, 2024

Easy to navigate web site. Clear descriptions, appreciate the weight of the item in description since arthritis in shoulders

Terry

Site Experience Feedback

May 26, 2024

The website kept moving to new pages as i moved my mouse across the page. That made it difficult to navigate the site at times. Otherwise the layout was good and well organized.

CCB

Site Experience Feedback

May 26, 2024

I am glad there is somebody who still sells unique and high quality gift items.