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Levenger Reviews - 7,814 Review - 9.3/10

Nov 29, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 1101 - 1120 of 7,814

Online Shopper

Site Experience Feedback

May 28, 2024

Very good

TH

Site Experience Feedback

May 27, 2024

I knew what I was looking for so it was easy

CP

Site Experience Feedback

May 27, 2024

The the details tab is annoying..it splits the page and you can't it's difficult to navigate around the page to see details, colors, etc.

hhm

Site Experience Feedback

May 27, 2024

Wanted another Levenger pen and a "travel" wallet. Found both.

Great product on sale

Site Experience Feedback

May 27, 2024

I’ve been thinking about your five year journals as gifts for a while and with your sale prices today decided to get myself one also

JB in DC

Site Experience Feedback

May 13, 2024

I am tired of shoddy products. I fell in love with Levenger in college, but decided that it was "too pricey." Well now I'm ready to use grown up office products- no more Target and cheap stuff.


Post-Delivery Feedback

May 27, 2024

This is a fantastic graphpad. It lets me doodle, to do list and even track my food by day. I find it easily allows me to keep track of my worktime and plan the time I'm not in office.

lc00700

Site Experience Feedback

May 27, 2024

good price. quality items. easy check out.

Purple

Site Experience Feedback

May 27, 2024

Options are easy but differentiating between styles and options is incredibly vague. Sorting seems to pull in all items with a similar name not just what you’re looking for. In this case looking for a “notebook” will pull up notebooks, notebook combos/folios, notebook refills, and notebook accessories, in a more perfect setup it would allow you to search just one of those.

Online Shopper

Site Experience Feedback

May 27, 2024

Easy to navigate and find items.

Laura

Site Experience Feedback

May 27, 2024

I tend to shop on weekends and holidays; unfortunately most websites including this one do not staff customer service at those times

Bee

Site Experience Feedback

May 27, 2024

Very user friendly website. Clear descriptions and good photos.

Concerned

Site Experience Feedback

May 27, 2024

It was a little hard navigating through some of my order to get the right discount code

Pastor Tim

Site Experience Feedback

May 17, 2024

Easy!!!


Post-Delivery Feedback

May 27, 2024

Everything was awesome except for the delivery process. Product went from Levenger to DHL to USPS and then to me, which took substantially longer than it should have.

LizbethP

Site Experience Feedback

May 27, 2024

there appear to be glitches in that the site would jerk around not always "go back" when I wanted to see original window. Other than that, great!

CityBear

Post-Delivery Feedback

May 27, 2024

Good availability for the item I wanted. Distinguished American pen maker (although it is now made in China). I have owned Cross pens forever and trust the brand no matter the price. They make much better pens that Levenger's which are also probably made in China.

Online Shopper

Site Experience Feedback

May 27, 2024

hcaptcha that you have added as security feature is a disaster - I think I answered the question 5 times, got comfirmation that it was completed and then when I would click to continue to pay it would tell me I need to verify with hcaptcha - ridiculous Plus, what about people who are visually impared - finding the accessability feature is not obvious. I appreciate the additional security but there has to be a better way to do it!

MDBel

Site Experience Feedback

May 27, 2024

Excellent, but it could do without this survey.

Mack

Site Experience Feedback

May 27, 2024

Everything went smoothly . I hope to order another tech-enhanced table soon. Hope for another sale

The Doctors Doctor

Site Experience Feedback

May 27, 2024

I have been considering purchasing a luxury pen for a number of months and determined that Levenger would be a good one. The selection is good and with frequent sales it was a good buy.

DrSandra

Site Experience Feedback

May 27, 2024

Web site bounces around. Still haven’t found the payment page for this last order.