Levenger Reviews - 7,814 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.5 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 1061 - 1080 of 7,814
Busy leader
Site Experience Feedback
May 28, 2024
easy to find sale items.. the product is superior to others like it .
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
RDEE
Site Experience Feedback
May 28, 2024
Tried to get the 4% Rakuten, but clicked the Levenger site, so no Rakuten.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cate
Post-Delivery Feedback
May 28, 2024
I like Levenger’s quality; so I bought 3x5 index cards from them. There was a very long delay due to back orders. Otherwise, I have always been satisfied with their service.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 4
- Customer Support: 10
- Full ratings for this review »
Alexis C.
Site Experience Feedback
May 28, 2024
I found what I was looking for easily using the search function. However, the drop down menus kept covering up my page.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chelle
Post-Delivery Feedback
May 28, 2024
I have loved all of my Levenger purchases! I only use the Blackwing pencils and have nearly a dozen pens! The pencils are simply the very best; and the rollerball True Writers are elegant, beautiful, and functional.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Acer
Site Experience Feedback
May 28, 2024
Sometime a little hard to negotiate the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MT
Site Experience Feedback
May 28, 2024
I did not like that I had to hit "back" multiple times to get to the different pages. It seemed like every scroll up or down counted as a "page" causing me to hit back numerous times. This only applies to the website. My wife and I were both delighted with the sale and the items on sale.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 28, 2024
wish there was free shipping for items that take longer to obtain. Do like the options available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doc
Site Experience Feedback
May 28, 2024
Great site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LindaMarsha
Site Experience Feedback
May 28, 2024
It was relatively easy to find and order what I wanted. In the mobile app, I couldn't copy the discount code at the top of the page before checking out, so it didn't apply. Levenger has always had quality products - looking forward to getting my new pen.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Frustrated in Boulder
Site Experience Feedback
May 28, 2024
Took FIVE attempts to sign in. Frustrating.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
TT
Site Experience Feedback
May 28, 2024
Shipping is pretty high. Sales are okay. Wish you had a gel ink. The ink is okay but nothing special. You have beautiful pens.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mark D.
Site Experience Feedback
May 28, 2024
Excellent overall.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Tess
Site Experience Feedback
May 28, 2024
Website was easy to access and to move around on - I had just received a Summer Clearance notice in the mail and I was looking for a new wallet and it was perfect! Very easy making the purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rich
Site Experience Feedback
May 28, 2024
I found the phone app very easy to use. I will not hesitate to order on it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BAN
Site Experience Feedback
May 28, 2024
It was difficult using the phone to place the order so I switched to my laptop after another process finished.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike A
Site Experience Feedback
May 28, 2024
I have enjoyed dealing with Levenger through its website for many many years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
StarGroup International
Site Experience Feedback
May 28, 2024
As always, a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 28, 2024
Excellent easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 28, 2024
My order was shipped on the 17th and was delivered by the USPS ON THE 24th. Using the pkg tracking It arrived in Denver on the 20th.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »