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Levenger Reviews - 7,814 Review - 9.3/10

Nov 29, 2024
Levenger Company is a retail company that provides leather goods, and home and office furnishing solutions.

Levenger Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.5 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%80%

Neutral

12%13%

Negative

7%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.1 out of 10

Shipping Charges

Satisfaction with shipping charges

7.9 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Levenger

Showing 1061 - 1080 of 7,814

Busy leader

Site Experience Feedback

May 28, 2024

easy to find sale items.. the product is superior to others like it .

RDEE

Site Experience Feedback

May 28, 2024

Tried to get the 4% Rakuten, but clicked the Levenger site, so no Rakuten.

Cate

Post-Delivery Feedback

May 28, 2024

I like Levenger’s quality; so I bought 3x5 index cards from them. There was a very long delay due to back orders. Otherwise, I have always been satisfied with their service.

Alexis C.

Site Experience Feedback

May 28, 2024

I found what I was looking for easily using the search function. However, the drop down menus kept covering up my page.

Chelle

Post-Delivery Feedback

May 28, 2024

I have loved all of my Levenger purchases! I only use the Blackwing pencils and have nearly a dozen pens! The pencils are simply the very best; and the rollerball True Writers are elegant, beautiful, and functional.

Acer

Site Experience Feedback

May 28, 2024

Sometime a little hard to negotiate the website

MT

Site Experience Feedback

May 28, 2024

I did not like that I had to hit "back" multiple times to get to the different pages. It seemed like every scroll up or down counted as a "page" causing me to hit back numerous times. This only applies to the website. My wife and I were both delighted with the sale and the items on sale.

Online Shopper

Site Experience Feedback

May 28, 2024

wish there was free shipping for items that take longer to obtain. Do like the options available.

Doc

Site Experience Feedback

May 28, 2024

Great site

LindaMarsha

Site Experience Feedback

May 28, 2024

It was relatively easy to find and order what I wanted. In the mobile app, I couldn't copy the discount code at the top of the page before checking out, so it didn't apply. Levenger has always had quality products - looking forward to getting my new pen.

Frustrated in Boulder

Site Experience Feedback

May 28, 2024

Took FIVE attempts to sign in. Frustrating.

TT

Site Experience Feedback

May 28, 2024

Shipping is pretty high. Sales are okay. Wish you had a gel ink. The ink is okay but nothing special. You have beautiful pens.

Mark D.

Site Experience Feedback

May 28, 2024

Excellent overall.

Tess

Site Experience Feedback

May 28, 2024

Website was easy to access and to move around on - I had just received a Summer Clearance notice in the mail and I was looking for a new wallet and it was perfect! Very easy making the purchase.

Rich

Site Experience Feedback

May 28, 2024

I found the phone app very easy to use. I will not hesitate to order on it.

BAN

Site Experience Feedback

May 28, 2024

It was difficult using the phone to place the order so I switched to my laptop after another process finished.

Mike A

Site Experience Feedback

May 28, 2024

I have enjoyed dealing with Levenger through its website for many many years

StarGroup International

Site Experience Feedback

May 28, 2024

As always, a good experience

Online Shopper

Site Experience Feedback

May 28, 2024

Excellent easy to use

Online Shopper

Post-Delivery Feedback

May 28, 2024

My order was shipped on the 17th and was delivered by the USPS ON THE 24th. Using the pkg tracking It arrived in Denver on the 20th.