Levenger Reviews - 7,814 Review - 9.3/10
Levenger Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.5 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
9.3out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 80% |
Neutral | 12% | 13% |
Negative | 7% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.1 out of 10
Shipping Charges
Satisfaction with shipping charges
7.9 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Levenger
Showing 1041 - 1060 of 7,814
Online Shopper
Site Experience Feedback
May 29, 2024
I have still not received my order of over 10 days ago. Usually Levenger is prompt. I am disappointed.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 29, 2024
Waiting for item to ship
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LJP
Site Experience Feedback
May 29, 2024
It went fine and smoothly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 29, 2024
Overall good. What I was looking for was in the beginning of the search and I didn't need to scroll down.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 29, 2024
This is my first order. I ordered by phone.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 29, 2024
Good price and a good product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 29, 2024
LOVE all of Levenger's products, but the web-site isn't as easy to navigate as it appears at first blush. In order to find a product I knew was available, I had to leave the web-site and do a google search, which was frustrating. Since it was a Retro pencil in a design which also comes in a pen, it seems like it should be easier to switch between the two, or even that another suggested product for the pen should have been the pencil and vice versa.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
May 29, 2024
Overall I had a positive experience with your website. No issues what so ever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Urbs
Site Experience Feedback
May 16, 2024
Unique products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GAM
Post-Delivery Feedback
May 29, 2024
Customer since the 1990s. Retired now so my needs have changed, but I’m forever a lover of Levenger products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Amy H.
Site Experience Feedback
May 29, 2024
One negative about website: when you hit the "back" button, it just adds the banner to the page and you have to hit "back" again to get it to actually go back to the previous page.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 29, 2024
Web site is fine, but shipping charges almost made me abort my order.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
rlpteach
Post-Delivery Feedback
May 29, 2024
The products have been great - good quality and very useful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 29, 2024
It was easy and had what i was looking for
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buzz
Site Experience Feedback
May 29, 2024
Quick efficient Easy website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mmm in oh
Site Experience Feedback
May 29, 2024
Always appreciate good sales!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Drlitt
Site Experience Feedback
May 29, 2024
When searching for items, there is nowhere to add to cart from selection of items. I had to click on the item and then when the item opens, add to cart. Then when I add to cart, it takes me to the cart. I have to hit the back button twice as there's no continue shopping button. Then, the website takes me back to main page in which i have to start search all over again. It took me 30 minutes to place an order. I would have ordered more, but I got tired of all the steps.
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Che
Site Experience Feedback
May 29, 2024
Fine, too expensive! Even sales are too ecpensive
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Vannie
Post-Delivery Feedback
May 28, 2024
Their pen selection is full of variety and the True Writers are quality pens. Shipping is fast and everything comes well-packaged.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
AJ
Site Experience Feedback
May 28, 2024
Negative: Product menu categories weren’t obvious to me and would like to see different colors in the leather products. Positive: great products overall and the final ordering process was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »