LD Products Reviews - 920 Reviews - 9.1/10
2022
Winner
Circle of
Excellence
17 years
LD Products Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.1out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.1out of 10
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for LD Products
Showing 81 - 100 of 920
Online Shopper
Site Experience Feedback
Aug 15, 2024
Don't know how to rate your product as I haven't used them yet
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble on our survey. We just want to know about your printing experience so we can offer all our customers the absolute best service and product available. ...
Read full response »Sue
Site Experience Feedback
Aug 15, 2024
I anticipated setting up my account and to also set up payment info which usually found on other websites. I finally figured out that payment info was set up at the end of the purchase process. This was confusing.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
J
Site Experience Feedback
Aug 14, 2024
Good!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »BobbyC
Site Experience Feedback
Aug 14, 2024
No issues. Best price, easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Dluna
Site Experience Feedback
Aug 13, 2024
I decided to stay loyal and support you, my local business because I can count on you. Thank you L&D Product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »wayne
Site Experience Feedback
Aug 13, 2024
none
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered. If you have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
ed
Site Experience Feedback
Aug 12, 2024
their products are great and reasenable priced have used the for years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »LJ
Site Experience Feedback
Aug 12, 2024
Did a "bing" search for Brother toners....found your website and pricing looked good. Wanted original product rather than compatible.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 4
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Sawing
Site Experience Feedback
Aug 12, 2024
Easy to find ink that I needed. Nice to get a discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Davis
Site Experience Feedback
Aug 04, 2024
I loved the option to buy paper at checkout but I do wish that their printing paper was in stock this time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Online Shopper
Site Experience Feedback
Aug 10, 2024
Order all my ink when I had a business now personnel use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Mike S.
Site Experience Feedback
Aug 10, 2024
Website is easy to use, and it takes very little time and/or effort to find a product and complete an order.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Bob
Site Experience Feedback
Aug 10, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »david627
Post-Delivery Feedback
Aug 10, 2024
Save money on the printer supplies you need. Easy and fast shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 08, 2024
over all it has been pretty good, but last winter I had a order that never arrived, I had to cancel and order from another company. This makes me a little nervous when I order now
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with your order. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Spike
Site Experience Feedback
Aug 08, 2024
Still waiting for part of an order of last May Cyan
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with your order. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Jack
Site Experience Feedback
Jul 25, 2024
Today and within the past week LD Products has been very responsive to several requests for information on the proper cartridges to purchase for several newly purchased printers. Great job!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jack
Post-Delivery Feedback
Aug 07, 2024
Information provided was complete and correct. Supplied needed product. Pricing was acceptable.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Bob F
Site Experience Feedback
Aug 07, 2024
Fair To Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Online Shopper
Site Experience Feedback
Aug 06, 2024
The quality of the product from LD Products allows me to buy the printer with the features that I want and not worry about not being able to afford the replacement toner and other consumables for the printer. The quality of their product is such that I cannot tell the difference between their toner and the namebrand toner.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Ohio Jack
Site Experience Feedback
Aug 06, 2024
The site was very easy to use. No changes needed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »