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LD Products Reviews - 920 Reviews - 9.1/10

Nov 22, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.1 /10
Product Selection9.5 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.9 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.1out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 81 - 100 of 920

Online Shopper

Site Experience Feedback

Aug 15, 2024

Don't know how to rate your product as I haven't used them yet

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble on our survey. We just want to know about your printing experience so we can offer all our customers the absolute best service and product available. ...

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Sue

Site Experience Feedback

Aug 15, 2024

I anticipated setting up my account and to also set up payment info which usually found on other websites. I finally figured out that payment info was set up at the end of the purchase process. This was confusing.

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

J

Site Experience Feedback

Aug 14, 2024

Good!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

BobbyC

Site Experience Feedback

Aug 14, 2024

No issues. Best price, easy to use.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Dluna

Site Experience Feedback

Aug 13, 2024

I decided to stay loyal and support you, my local business because I can count on you. Thank you L&D Product.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

wayne

Site Experience Feedback

Aug 13, 2024

none

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered. If you have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

ed

Site Experience Feedback

Aug 12, 2024

their products are great and reasenable priced have used the for years

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

LJ

Site Experience Feedback

Aug 12, 2024

Did a "bing" search for Brother toners....found your website and pricing looked good. Wanted original product rather than compatible.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Sawing

Site Experience Feedback

Aug 12, 2024

Easy to find ink that I needed. Nice to get a discount.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Davis

Site Experience Feedback

Aug 04, 2024

I loved the option to buy paper at checkout but I do wish that their printing paper was in stock this time.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Aug 10, 2024

Order all my ink when I had a business now personnel use

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Mike S.

Site Experience Feedback

Aug 10, 2024

Website is easy to use, and it takes very little time and/or effort to find a product and complete an order.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Bob

Site Experience Feedback

Aug 10, 2024

Great

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

david627

Post-Delivery Feedback

Aug 10, 2024

Save money on the printer supplies you need. Easy and fast shipping.

Online Shopper

Site Experience Feedback

Aug 08, 2024

over all it has been pretty good, but last winter I had a order that never arrived, I had to cancel and order from another company. This makes me a little nervous when I order now

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with your order. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Spike

Site Experience Feedback

Aug 08, 2024

Still waiting for part of an order of last May Cyan

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with your order. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Jack

Site Experience Feedback

Jul 25, 2024

Today and within the past week LD Products has been very responsive to several requests for information on the proper cartridges to purchase for several newly purchased printers. Great job!


Post-Delivery Feedback

Aug 07, 2024

Information provided was complete and correct. Supplied needed product. Pricing was acceptable.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Bob F

Site Experience Feedback

Aug 07, 2024

Fair To Good

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Aug 06, 2024

The quality of the product from LD Products allows me to buy the printer with the features that I want and not worry about not being able to afford the replacement toner and other consumables for the printer. The quality of their product is such that I cannot tell the difference between their toner and the namebrand toner.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Ohio Jack

Site Experience Feedback

Aug 06, 2024

The site was very easy to use. No changes needed!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »