Home > Office Supplies > LD Products

LD Products Reviews - 920 Reviews - 9.1/10

Nov 22, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.1 /10
Product Selection9.5 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.9 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.1out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 41 - 60 of 920

Friendly reviewer

Site Experience Feedback

Aug 29, 2024

It's been hard to get print output dark enough. Your website provided the information that the print drum might need replacing.

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Bear

Site Experience Feedback

Aug 29, 2024

Very good Thank you.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Harris

Site Experience Feedback

Aug 27, 2024

Normally very good pricing and always excellent products.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Harshad

Site Experience Feedback

Aug 27, 2024

Everything looks good

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

MaggieB

Site Experience Feedback

Aug 27, 2024

Always dependable LD Products! Never a problem!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Ting

Site Experience Feedback

Aug 27, 2024

Great

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

oldtimer

Site Experience Feedback

Aug 16, 2024

selections were straight forward and easy to follow.


Post-Delivery Feedback

Aug 25, 2024

order was what one would want from a company.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Post-Delivery Feedback

Aug 25, 2024

Packaging is atrocious

DP

Site Experience Feedback

Aug 23, 2024

I hope you will maintain and ship good quality products

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Gwen

Site Experience Feedback

Aug 23, 2024

So many printers it was a bit hard to find mine, but once I did it was easy to choose my ink.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Shorty

Site Experience Feedback

Aug 23, 2024

eazy peazy and good prices

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Al

Site Experience Feedback

Aug 22, 2024

The experience was okay. Very simple o execute.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Larry B

Site Experience Feedback

Aug 14, 2024

I purchased ink from you for several years and am always pleased.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

woodworker

Site Experience Feedback

Aug 21, 2024

I usually order by phone. good experience

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Candice

Site Experience Feedback

Aug 21, 2024

Easy to find what I wanted, and it took less than 5 minutes to do all my shopping. I like that my email address instantly triggered an automatic text message sign in, where my saved information (credit card and shipping address) was instantly filled in. Saves time, makes life easy.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Aug 21, 2024

Easy to use Site,

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Bob

Post-Delivery Feedback

Aug 20, 2024

LD ink is excellent. And, I called Customer Service to see when my package would arrive and she figured it out and it came when she said it would. She was very nice and courteous.

Maynard

Post-Delivery Feedback

Aug 20, 2024

I have purchased LD products before . I had one bad experience . toner would not print properly. I could not use the toner had to go tp Office depot and buy Brother toner.

Online Shopper

Site Experience Feedback

Aug 20, 2024

loved the 20% off LD products

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Amilia jt

Site Experience Feedback

Aug 12, 2024

Easy but expensive

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any frustration; Due to rising manufacturing and shipping costs we have had to adjust our prices accordingly, while still making sure to have the product in stock ...

Read full response »