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LD Products Reviews - 910 Reviews - 9.1/10

Nov 24, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.1 /10
Product Selection9.5 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.9 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%100%

Neutral

13%0%

Negative

5%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 101 - 120 of 910

Ohio Jack

Site Experience Feedback

Aug 06, 2024

The site was very easy to use. No changes needed!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Sourpuss

Site Experience Feedback

Aug 05, 2024

good

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

None

Site Experience Feedback

Aug 05, 2024

All Ink is out/ you are my go too Guys!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Motorman

Site Experience Feedback

Jul 25, 2024

Overall it was an uneventful, quick interaction

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

David

Site Experience Feedback

Aug 04, 2024

quick and easy to use. prices competitive.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

haw

Site Experience Feedback

Jul 22, 2024

average


Post-Delivery Feedback

Aug 04, 2024

CANNOT GET CARTRIDGES TO WORK.

From LD Products

Thank you for taking the time to leave us a review! As customer satisfaction is our top priority, we wanted to make sure that you are 100% satisfied with our services and products. If you still have any issue, you can always chat...

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Benny

Site Experience Feedback

Jul 04, 2024

Apr 16, 2024 4INKJETS.COM $57.94 order I've called three times and they keep saying they will ship soon. I'm still waiting. Please call me 216-401-4801 Cell #


Post-Delivery Feedback

Aug 03, 2024

It took 4 phone calls to get my order shipped from February. Last of three orders arrived quickly. The yellow ink was only 1/2 full. I would Iike to have a phone number that I can call where someone answers.

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

mthuck

Site Experience Feedback

Aug 03, 2024

I've always had good luck with LD products. However I learned that black ink does not have the same sovents as Epson cartridges, so I puchase black from Epson to avoid printhead clogging

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Jul 26, 2024

My Last LP Products Ink Cartridges won't work in my Brothers Printer, I will try to use the real Brothers ink cartridge to try to make it work ?????

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Pablin

Site Experience Feedback

Aug 02, 2024

well seen it is good deal, let's see what happens

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

SusieQ!

Site Experience Feedback

Aug 02, 2024

No problems at all. Great place to get the ink and toner that I need.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Aug 01, 2024

It was a fine experience.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Post-Delivery Feedback

Aug 01, 2024

items ordered were just as described

Klobi

Site Experience Feedback

Aug 01, 2024

LD is always great, Mark was very helpful. I appreciate it.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

LD Man

Site Experience Feedback

Aug 01, 2024

no problems ever been buying LD inks for 20+

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Ceomarapink

Site Experience Feedback

Aug 01, 2024

The website and checkout process was seamless.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Ron

Site Experience Feedback

Aug 01, 2024

I have ordered laser ink from supply guys for years. Always fid them organized and helpful.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

gene H

Site Experience Feedback

Jul 31, 2024

I was OK with everything except - Why did I have to pay for shipping?

From LD Products

Thank you for taking the time to leave us a review! I am sorry if you have to pay for shipping. Orders under $50.00 that are shipping to the contiguous U.S. are charged a flat rate of $5.99. Orders shipping to the contiguous U.S. ...

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west

Site Experience Feedback

Jul 31, 2024

good

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Jul 22, 2024

Placing an order with LD Products is always a harrowing, hair-pulling experience. Before I actually placed this order, I wanted to make changes because the order as sent t cart was 5 times more than what I ordered!


Post-Delivery Feedback

Jul 30, 2024

I received the two orders today but have not used any of the cartridges yet so I can't comment on their quality.

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with your order. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.