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LD Products Reviews - 920 Reviews - 9.1/10

Nov 22, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.1 /10
Product Selection9.5 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.9 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.1out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 61 - 80 of 920

Angela

Site Experience Feedback

Aug 20, 2024

Website worked well today, no problems.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

SC

Site Experience Feedback

Aug 19, 2024

It was a very good interaction

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

prefer not to

Site Experience Feedback

Aug 19, 2024

easy ordering

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

BART Feltz

Site Experience Feedback

Aug 19, 2024

Almost always good.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

KEITH

Site Experience Feedback

Aug 19, 2024

My first order was great so I decided to continue ordering toner from LD

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

John

Site Experience Feedback

Aug 19, 2024

Keep up the good service

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Rainman77

Site Experience Feedback

Aug 19, 2024

All good. Good prices, good website, good order process.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

zookeeper

Site Experience Feedback

Aug 19, 2024

positive

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

PA Don

Site Experience Feedback

Aug 19, 2024

I have been ordering from LD products for around ten years now. I've replaced our laser and ink jet printers at least twice now and LD products are all we use. Never had an issue and shipping is fast as well.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Biff

Site Experience Feedback

Aug 18, 2024

Always been satisfied with the product and service. LD is my go-to for dependable discount ink cartridges!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

ElectricAngel57

Site Experience Feedback

Aug 18, 2024

I like the ease and quickness of the LD website and the pricing is perfect for me as a low income senior.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

ross

Site Experience Feedback

Aug 17, 2024

like your product and prices

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Lynn

Post-Delivery Feedback

Aug 16, 2024

The products work well and are affordable.

Ange

Site Experience Feedback

Aug 16, 2024

Love LD Products, and share the link with as many as possible! Amazing prices, great service!!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

oldfart

Site Experience Feedback

Aug 08, 2024

easy to use no problem

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Aug 01, 2024

Kinda nosy guys!

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

DD

Site Experience Feedback

Aug 15, 2024

I still love the website and the ease of it's use.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

DJ

Site Experience Feedback

Aug 15, 2024

The entire process was easy and pleasant

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

gogo

Site Experience Feedback

Aug 15, 2024

good

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

S.Steele

Site Experience Feedback

Aug 15, 2024

Great experience! Called and spoke with a customer service rep who made the purchase even more enjoyable! Thank you!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »