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LD Products Reviews - 910 Reviews - 9.1/10

Nov 24, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.1 /10
Product Selection9.5 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.9 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%100%

Neutral

13%0%

Negative

5%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 121 - 140 of 910

jrag

Site Experience Feedback

Jul 30, 2024

i am satisfied with the purchase.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Jul 30, 2024

*******

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Online Shopper

Site Experience Feedback

Jul 29, 2024

Good product for the price.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Jul 29, 2024

none

From LD Products

Thank you for taking the time to leave us a review! As customer satisfaction is our top priority, we wanted to make sure that you are 100% satisfied with our services and products. If you have any issue, you can always chat, emai...

Read full response »

Online Shopper

Site Experience Feedback

Jul 29, 2024

Ok

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Jul 29, 2024

Why do you make it so difficult to buy your products? I just want to buy a toner Cartridge. Now, 30 minutes later, I still don't know what the fuck is going on at your business. Did I order a cartridge or not?

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Online Shopper

Site Experience Feedback

Jul 29, 2024

Nothing to share

From LD Products

Thank you for taking the time to leave us a review! As customer satisfaction is our top priority, we wanted to make sure that you are 100% satisfied with our services and products. If you still have any issue, you can always chat...

Read full response »

Online Shopper

Site Experience Feedback

Jul 15, 2024

No issues. Excellent service

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

BobC

Site Experience Feedback

Jul 28, 2024

In the past I ordered from LD and 4Inkjets but had bad experience with 4Ink so order exclusively from LD now. It is easy, fast and reliable.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

rmorton

Post-Delivery Feedback

Jul 27, 2024

Have been an LD Customer for a long time. They always have what I need. Delivered in a prompt fashion.

PrintDiva

Site Experience Feedback

Jul 27, 2024

Quick and easy product search and ordering process.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Jul 26, 2024

NA

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

shelley

Site Experience Feedback

Jul 17, 2024

This website is very easy to navigate. I have been ordering through it for 6yrs now. Prices are decent, products are good quality and delivered in timely manor.


Post-Delivery Feedback

Jul 26, 2024

I use LD Products for our business printers. Their Website is easy to use and the quality of the ink is good. Always shipped within the week and the pricing is right. They are my go to place!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Allan

Site Experience Feedback

Jul 26, 2024

Good experience--prices, efficient site, delivery.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Turbo

Site Experience Feedback

Jul 26, 2024

I just spent 40 minutes on phone to correct an order received product in error. Then when presenting an online special to order in place the CSR could not locate so I had to place a separate order.

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you have encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Lynn

Site Experience Feedback

Jul 26, 2024

I always use LD Products when purchasing printer supplies. I have never had an issue. The product gets delivered when they state it will. I have and will continue to recommend the site to others.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

phill

Site Experience Feedback

Jul 25, 2024

good pricing

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

SirRoccoEsquire

Site Experience Feedback

Jul 25, 2024

Great and easy to use... they also honor their warranty without any hassle and still treat you like your buying something again for the first time. Very rare nowadays with some online vendors but these guys have been always very helpful and truly care about their customers.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

LeeL1

Site Experience Feedback

Jul 24, 2024

It was very easy and straight forward.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Happy

Site Experience Feedback

Jul 24, 2024

Thanks. . . . . I hadn't needed toner. . . . .but back working harder. . . . . and thank you for being there!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »