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LD Products Reviews - 920 Reviews - 9.1/10

Nov 22, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.1 /10
Product Selection9.5 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.9 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.1out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 21 - 40 of 920

Online Shopper

Site Experience Feedback

Sep 14, 2024

LAST TONER CARTRIDGE I BOUGHT WAS BAD: I'M GOING TO TRY AGAIN; IF THIS DOESN'T WORK, I'LL START BUYING ORIGINAL MANUFACTOR TONER

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Online Shopper

Site Experience Feedback

Sep 13, 2024

logical organization, clear explanation

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

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Goldbeach

Site Experience Feedback

Sep 02, 2024

I have been using your cartridge for years with no problems until a week or so ago. The 2 cartridges or cyan would not work. I kept putting one in and the printer would not accept. Called help and was given a new one and thanks. I hope these work?


Post-Delivery Feedback

Sep 13, 2024

I had 2 cartridges that would not work. This is the first time I have had trouble with LD cartridges. I received one new one complentary. My order was corrected to 18% any I thank you. My experience with LD has been great until now. Still can’t understand why 2 brand new cartridges would not work. The new one you sent worked fine. John Scherer

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

gino

Site Experience Feedback

Sep 13, 2024

good

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

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asmoth

Site Experience Feedback

Sep 12, 2024

great pricing and great service

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Seconsshot

Site Experience Feedback

Sep 12, 2024

Easy order, fast shipping, good value. have used several times.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Bill

Site Experience Feedback

Sep 02, 2024

I would have ordered 2 more re-manufactured cartridges, but they weren't in stock.


Post-Delivery Feedback

Sep 10, 2024

Product arrived fairly quickly, although there was one item I wanted to order, but it was out of stock. This was my 4th order from LD Products, and each were very good. Prices were also good.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Sep 09, 2024

--

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Gene

Site Experience Feedback

Sep 09, 2024

I have been away from LD because of printer problems (gone without as old one failed). Bought new printer and was hesitant to purchase remanufactured ink....as printer companies imply their ink is the only one to use. Talked to your staff. They said no problems should occur. The site has changed a bit since I last use but no problems

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Bosceaux

Site Experience Feedback

Sep 09, 2024

Always a pleasant experience ordering followed by quality products at a very reasonable price.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Nick

Site Experience Feedback

Sep 09, 2024

I have used this site for a number of years to replace my toner. The needed product is easy to locate on the site.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

xsgene

Site Experience Feedback

Sep 06, 2024

Very easy to use. Very user freindly

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Tony

Site Experience Feedback

Aug 28, 2024

As usual, excellent! Quality products at reasonable prices.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Nataly

Site Experience Feedback

Sep 05, 2024

good ink cartridges

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Sep 04, 2024

Been buying there product for years

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Manasseh

Site Experience Feedback

Aug 20, 2024

Having "juiced" around with amazon, your site is a blessing and provided me with exactly what I wanted, brand name and exact number. THANK YOU, THANK YOU, THANK YOU!!!!!!


Post-Delivery Feedback

Sep 02, 2024

Seemed to take longer than expected. However, all is working well and I'm quite satisfied.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Jack

Site Experience Feedback

Sep 02, 2024

excellent experience

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Buy/Sell

Site Experience Feedback

Sep 02, 2024

my other printer hp laser jet m209dwe when will toner be available??? don't want to continue on instant ink.

From LD Products

Thank you for your feedback. We apologize, we do not currently have this product in stock, upon checking an estimated time of arrival, it looks like it will be available within the next three months. In the meantime, I can go ahe...

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Online Shopper

Site Experience Feedback

Sep 02, 2024

Excellent products and overall purchase

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

foody

Post-Delivery Feedback

Aug 30, 2024

have not used product yet