LD Products Reviews - 879 Reviews - 8.9/10
2022
Winner
Circle of
Excellence
17 years
LD Products Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 8.9 /10 |
8.9out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 75% |
Neutral | 13% | 25% |
Negative | 7% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for LD Products
Showing 241 - 260 of 879
Online Shopper
Site Experience Feedback
Jun 19, 2024
This order was fine. My last order did not show up for several weeks - definitely a bad experience compared to preeviously
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »na
Site Experience Feedback
Jun 19, 2024
love them but when you leve them in the printwr the ink disapers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! If you're experiencing ink disappearing when left in the printer, it might be due to evaporation or drying. It's often helpful to store cartridges in a cool, dry place when not in use. If you still hav...
Read full response »Online Shopper
Site Experience Feedback
Jun 19, 2024
Customer Service Warranty Price
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »catman
Site Experience Feedback
Jun 19, 2024
happy with order process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Dwilli1957
Site Experience Feedback
May 23, 2024
AS far as websites go it was a breeze to go through the process.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dwilli1957
Post-Delivery Feedback
Jun 18, 2024
Product back ordered for a month still have not received product takes 9 days if you want refund poor business practices
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 2
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »MPS
Site Experience Feedback
Jun 17, 2024
It always seems a high quality product no leaks and ample copies between changes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Roberto R
Site Experience Feedback
Jun 16, 2024
LD is a great place to buy my ink cartridges. Low prices and reliable products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »JJ
Site Experience Feedback
Jun 16, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Bill
Site Experience Feedback
Jun 16, 2024
Pleased with the speed of this reorder.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »studeguy54
Site Experience Feedback
Jun 16, 2024
it was fine
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Online Shopper
Post-Delivery Feedback
Jun 16, 2024
I ordered a four pack of color toner. I only received two of the toners and the two I did receive took over eight days to arrive which was longer than expected. When I called support, they said the other two Tenos were out of stock and was shipping a few weeks. No one told me ahead of time that was the case, I would not have ordered if it had not been available and they should’ve reached out to me before only shipping part of the order and given me an update on when or if the other order would ship. I still have not received it.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 2
- Customer Support: 2
- Full ratings for this review »
zenmom42
Site Experience Feedback
Jun 15, 2024
I'm a long-time LD Products customer, and have genarally been very happy with your selection of inks & toners, and with your help when I've run into problems. *** There is a semi-current problem, though, that's got me baffled. For some reason, I can't log into your website! I've tried several things, including changing my password. The password change seems to go okay, but when I try to log in with the newly created password, it just throws me back to the login screen. It would be helpful if I could log in and see my previous orders. Suggestions?
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your continued loyalty and feedback. I apologize for the login issue you're experiencing. To resolve this, I recommend clearing your browser's cache and cookies or trying a different browser. If the issue persists, p...
Read full response »Online Shopper
Site Experience Feedback
Jun 01, 2024
Easy to order.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 15, 2024
Web site shows products are available ready to ship, but when you purchase it's not available and the order put on hold. So my work is delay due to no ink for my printer 😒
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 1
- Customer Support: 8
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Bud
Post-Delivery Feedback
Jun 15, 2024
received partial order, but no indication that rest of order was going to be filled.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 7
- Full ratings for this review »
Papo
Site Experience Feedback
Jun 14, 2024
Excellent!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Bruce
Site Experience Feedback
Jun 14, 2024
Great price, i am not sure if i am getting the yield of copies as shown; but good price for the copies i do get
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »George
Post-Delivery Feedback
Jun 14, 2024
Great product. great price
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Michele
Site Experience Feedback
Jun 13, 2024
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Barb
Post-Delivery Feedback
Jun 13, 2024
Easy to use web site and order. Product arrived on time and in good shape. Price was right.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
REO1
Site Experience Feedback
Jun 13, 2024
cancelled an order and placed a new one within 5 minutes. Great service, always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »