Home > Office Supplies > LD Products

LD Products Reviews - 879 Reviews - 8.9/10

Dec 4, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.0 /10
Product Selection9.4 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.8 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%75%

Neutral

13%25%

Negative

7%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 241 - 260 of 879

Online Shopper

Site Experience Feedback

Jun 19, 2024

This order was fine. My last order did not show up for several weeks - definitely a bad experience compared to preeviously

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

na

Site Experience Feedback

Jun 19, 2024

love them but when you leve them in the printwr the ink disapers

From LD Products

Thank you for your feedback! If you're experiencing ink disappearing when left in the printer, it might be due to evaporation or drying. It's often helpful to store cartridges in a cool, dry place when not in use. If you still hav...

Read full response »

Online Shopper

Site Experience Feedback

Jun 19, 2024

Customer Service Warranty Price

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

catman

Site Experience Feedback

Jun 19, 2024

happy with order process

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Dwilli1957

Site Experience Feedback

May 23, 2024

AS far as websites go it was a breeze to go through the process.


Post-Delivery Feedback

Jun 18, 2024

Product back ordered for a month still have not received product takes 9 days if you want refund poor business practices

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

MPS

Site Experience Feedback

Jun 17, 2024

It always seems a high quality product no leaks and ample copies between changes.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Roberto R

Site Experience Feedback

Jun 16, 2024

LD is a great place to buy my ink cartridges. Low prices and reliable products.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

JJ

Site Experience Feedback

Jun 16, 2024

Easy

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Bill

Site Experience Feedback

Jun 16, 2024

Pleased with the speed of this reorder.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

studeguy54

Site Experience Feedback

Jun 16, 2024

it was fine

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Online Shopper

Post-Delivery Feedback

Jun 16, 2024

I ordered a four pack of color toner. I only received two of the toners and the two I did receive took over eight days to arrive which was longer than expected. When I called support, they said the other two Tenos were out of stock and was shipping a few weeks. No one told me ahead of time that was the case, I would not have ordered if it had not been available and they should’ve reached out to me before only shipping part of the order and given me an update on when or if the other order would ship. I still have not received it.

zenmom42

Site Experience Feedback

Jun 15, 2024

I'm a long-time LD Products customer, and have genarally been very happy with your selection of inks & toners, and with your help when I've run into problems. *** There is a semi-current problem, though, that's got me baffled. For some reason, I can't log into your website! I've tried several things, including changing my password. The password change seems to go okay, but when I try to log in with the newly created password, it just throws me back to the login screen. It would be helpful if I could log in and see my previous orders. Suggestions?

From LD Products

Thank you for your continued loyalty and feedback. I apologize for the login issue you're experiencing. To resolve this, I recommend clearing your browser's cache and cookies or trying a different browser. If the issue persists, p...

Read full response »

Online Shopper

Site Experience Feedback

Jun 01, 2024

Easy to order.


Post-Delivery Feedback

Jun 15, 2024

Web site shows products are available ready to ship, but when you purchase it's not available and the order put on hold. So my work is delay due to no ink for my printer 😒

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Bud

Post-Delivery Feedback

Jun 15, 2024

received partial order, but no indication that rest of order was going to be filled.

Papo

Site Experience Feedback

Jun 14, 2024

Excellent!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Bruce

Site Experience Feedback

Jun 14, 2024

Great price, i am not sure if i am getting the yield of copies as shown; but good price for the copies i do get

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

George

Post-Delivery Feedback

Jun 14, 2024

Great product. great price

Michele

Site Experience Feedback

Jun 13, 2024

It was great!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Barb

Post-Delivery Feedback

Jun 13, 2024

Easy to use web site and order. Product arrived on time and in good shape. Price was right.

REO1

Site Experience Feedback

Jun 13, 2024

cancelled an order and placed a new one within 5 minutes. Great service, always

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »