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LD Products Reviews - 879 Reviews - 8.9/10

Dec 4, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.0 /10
Product Selection9.4 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.8 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%75%

Neutral

13%25%

Negative

7%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 261 - 280 of 879

J

Site Experience Feedback

Jun 13, 2024

Was able to make my purchase, easily.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Cuz

Site Experience Feedback

Jun 13, 2024

Quick and easy 😌 👌 😎

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

fussy consumer

Post-Delivery Feedback

Jun 13, 2024

Not telling a friend. Nothing to tell really as I ordered online and it went relatively smoothly

Online Shopper

Site Experience Feedback

Jun 13, 2024

Have had several ink cartridges that will not be accepted by my printer. How do I get rebate or service for these?

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Emma

Site Experience Feedback

Jun 01, 2024

LD Products Inc., is the only company that I trust when ordering toner and drums for my Brother printer.


Post-Delivery Feedback

Jun 12, 2024

LD Products sell quality merchandise. Every item that I have purchased through this company has provided excellent performance and was as described. Their customer service is the best that you can find. I can't imagine using any other company to fulfill my printing needs.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Sylvia

Site Experience Feedback

Jun 11, 2024

I found it very easy to order what I needed!! I'm hoping I get the CORRECT INK this time! Last time I was sent the INCORRECT INK!!! Thanks, Sylvia Ashley sjrcash@gmail.com. 941-661-4310

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Online Shopper

Site Experience Feedback

Jun 11, 2024

I'm real satisfied with this transaction but not with past transactions.

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Phillies Phan

Site Experience Feedback

Jun 11, 2024

Website is easy to access and place orders. Your products have been fine in the past, and prices remain fairly reasonable. Thanks.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

busser

Site Experience Feedback

Jun 11, 2024

no problems have purchased from you several times

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Cobra65sc

Site Experience Feedback

Jun 11, 2024

I have ordered toner in the past and have never had any issues. LD has some of the best cartridges, I would say even better than OEM.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Online Shopper

Site Experience Feedback

Jun 11, 2024

Never had an issue with any of the ink i have ordered. Always delivered promptly for a good value and always worked

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Will

Site Experience Feedback

Jun 10, 2024

Your products work.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Tricia

Site Experience Feedback

Jun 10, 2024

Website is very user friendly.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Robert

Site Experience Feedback

Jun 10, 2024

Good

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Online Shopper

Site Experience Feedback

Jun 10, 2024

Very Good

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Nikki grey

Site Experience Feedback

Jun 09, 2024

Ndjne

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Happy Customer

Site Experience Feedback

Jun 09, 2024

I have used LD Products for over five years and have found them to provide a good product and great service. The only time that I had a problem with one of their ink cartridge they asked no questions, they simply sent me at no cost another cartridge to replace the bad one.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Bill The Cat

Site Experience Feedback

Jun 09, 2024

nope

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Deano

Site Experience Feedback

Jun 08, 2024

Everything was just great.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Deerman

Site Experience Feedback

Jun 07, 2024

Worked good found what I needed for an affordable price.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »