LD Products Reviews - 879 Reviews - 8.9/10
2022
Winner
Circle of
Excellence
17 years
LD Products Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 8.9 /10 |
8.9out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 75% |
Neutral | 13% | 25% |
Negative | 7% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for LD Products
Showing 221 - 240 of 879
Lucky
Site Experience Feedback
Jun 27, 2024
Interaction was easy. I hope the product availability is in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Yeffy
Site Experience Feedback
Jun 19, 2024
I'm pretty impressed!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yeffy
Post-Delivery Feedback
Jun 27, 2024
All good. Worked as promised. Absolutely no issues. Thank you for making such a high value product. I cannot know how their products would perform with other printers, however, so I cannot make a sweeping recommendation.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Tony
Site Experience Feedback
Jun 26, 2024
I was looking for an ink cartridge for my "old" printer and found it immediately.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Online Shopper
Site Experience Feedback
Jun 26, 2024
i wish you were able to offer the LD version of this , LD products work as good as original manuf. but are 1/3 the cost
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »John L
Site Experience Feedback
Jun 26, 2024
Wanted to place via phone to talk to Tech services about the item
- Overall Rating: 4
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Online Shopper
Post-Delivery Feedback
Jun 26, 2024
its been morethan two weeks and i have not recv the remaining ink that was suddenly backordered
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 4
- Full ratings for this review »
Fred
Site Experience Feedback
Jun 25, 2024
it took a while to get it correct
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Online Shopper
Site Experience Feedback
Jun 25, 2024
everything went smoothly
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Nick
Site Experience Feedback
Jun 25, 2024
website seems quite good. i usually call in to order, but tried the website this time. really good site and to the point.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Online Shopper
Site Experience Feedback
May 22, 2024
LD Products web site has always worked well for me.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Bree
Site Experience Feedback
Jun 25, 2024
Thank you for quick service, I always wait till the last drops of ink before I order...bad habit!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Emily
Site Experience Feedback
Jun 16, 2024
I love discounts
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Emily
Post-Delivery Feedback
Jun 25, 2024
I only got half my order. I think someone screwed up because i ordered both colored and black ink but only got black ink. I think I’ll try looking online to see if I can get the rest or if I can get my $$$ back.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Jim
Site Experience Feedback
Jun 24, 2024
fast and easy quick and finish took longer fo the survey
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »pearl
Site Experience Feedback
Jun 24, 2024
Survey's a pain in the ---
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble on our survey. We just want to know about your printing experience so we can offer all our customers the absolute best service and product available. ...
Read full response »Fish
Site Experience Feedback
Jun 24, 2024
Watch what you order their descriptions as sometimes not real clear. Watch what they send you they short orders some times. Their products are very good!
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! As customer satisfaction is our top priority, we wanted to make sure that you are 100% satisfied with our services and products. If you still have any issue, you can always chat...
Read full response »Online Shopper
Site Experience Feedback
Jun 24, 2024
could not clearly see delivery date options
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! As customer satisfaction is our top priority, we wanted to make sure that you are 100% satisfied with our services and products. If you still have any issue, you can always chat...
Read full response »Rick C
Site Experience Feedback
Jun 24, 2024
LD website is easy to navigate and easy to place orders. Great quality products, excellent customer service, competitive pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »grüj
Site Experience Feedback
May 22, 2024
I had to reset my password today and that took all of 3 minutes - no problems! I also need ink for different printers and setting up the combined ink order was very easy; great for safing timie!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
grüj
Post-Delivery Feedback
Jun 20, 2024
"Try to capture all of the important aspects of your experience": You had my Canon ink order for a month. I never knew you not only do not have the ordered ink, you don't even know exactly when you would be getting them!! All of that I had to find out only now when I'm almost totally out of ink. I had to call you to learn about that situation. You would not even advise me that on purchase or any time later. I call this bad business practice, aside of the fact that it's illegal to sell material and collect the money without being in possession-, nor exactly know if or when you would be in possession of the material you sold to me. Your customer service agent did a good job explaining and apologizing for this management failure - it's not their fault.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 1
- Customer Support: 7
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Online Shopper
Site Experience Feedback
Jun 20, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! As customer satisfaction is our top priority, we wanted to make sure that you are 100% satisfied with our services and products. If you still have any issue, you can always chat...
Read full response »beancounter
Site Experience Feedback
Jun 20, 2024
Satisfactory
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »