LD Products Reviews - 879 Reviews - 8.9/10
2022
Winner
Circle of
Excellence
17 years
LD Products Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 8.9 /10 |
8.9out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 75% |
Neutral | 13% | 25% |
Negative | 7% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for LD Products
Showing 201 - 220 of 879
Nedbo
Site Experience Feedback
Jul 05, 2024
Great supplier of HP ink cartridges, high yield, good value. It's the only place I buy my ink
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Shortperson
Site Experience Feedback
Jul 05, 2024
Hope item is in stock. I don't want to have to cancel AGAIN
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
ken
Site Experience Feedback
Jul 05, 2024
very easy to use to find what was needed and complete purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Micky
Site Experience Feedback
Jul 04, 2024
I buy what I need about every six months. I have two brother printers. The cheaper one prints darker than the more expensive one using the same ink from LD.I have no problem with the website. I buy the same products all the time since my printers have not changed. It is very unfortunate that for every 2 black XL cartridges I use the entire four XL color cartridges also get used up, even though I do not print in color. I am so happy with the price of your cartridges.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Harinder
Post-Delivery Feedback
Jul 03, 2024
It is literally impossible to talk to anyone to find out the earned discounts. I needed the cartridges, so I went ahead and placed thew order online with the discounts.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 6
- Full ratings for this review »
Larry
Site Experience Feedback
Jul 03, 2024
had my first card decline for no reason except it was a debit card, had to use business credit card. otherwise good experience
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Pat
Site Experience Feedback
Jul 03, 2024
I am really happy with the availability and prices of the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Yatesy
Post-Delivery Feedback
Jul 03, 2024
Have not used the order but have in the past and have had good success.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tess
Site Experience Feedback
Jul 02, 2024
fast and easy
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »richard
Site Experience Feedback
Jul 01, 2024
no website interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! As customer satisfaction is our top priority, we wanted to make sure that you are 100% satisfied with our services and products. If you still have any issue, you can always chat...
Read full response »Online Shopper
Site Experience Feedback
Jul 01, 2024
Too hard to locate all the ink cartridges for 3 different printers
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Don
Site Experience Feedback
Jul 01, 2024
I highly recommend LD as I have always had quick delivery and compatible available products that work as advertised. Prices are reasonable compared to printer manufacturer prices.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Eddi
Site Experience Feedback
Jun 14, 2024
Thank you for making this easy for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eddi
Post-Delivery Feedback
Jul 01, 2024
Very pleased.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »DR. BOBH
Site Experience Feedback
Jun 30, 2024
ALL OK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Ellis
Site Experience Feedback
Jun 20, 2024
I had to hunt for the field to enter my discount code. And, the website stalls at the verification code when using FireFax. I had to use Safari to get the website past that point.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Ellis
Post-Delivery Feedback
Jun 30, 2024
I like the fact that LD has my profile available online. That makes reordering easy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! As customer satisfaction is our top priority, we wanted to make sure that you are 100% satisfied with our services and products. If you still have any issue, you can always chat...
Read full response »Nan
Site Experience Feedback
Jun 29, 2024
Very simple which I love, I will continue to purchase Products from LD and have let some of my friend and family know how easy it is.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Online Shopper
Site Experience Feedback
Jun 29, 2024
Purchase experience is always good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Bill
Site Experience Feedback
May 21, 2024
Just purchased, looking forward to using your product once I receive it.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Bill
Post-Delivery Feedback
Jun 28, 2024
Needed ink supplies that were available from LD. Their offer and response to my order were very good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
From LD Products
Thank you for your purchase and taking time to review! Kindly take a couple of moments to leave us a rating. Your rate makes a difference! We want to know about your printing experience so we can offer all our customers the absolu...
Read full response »JayDee
Site Experience Feedback
Jun 28, 2024
Difficulty in checking out
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Online Shopper
Site Experience Feedback
Jun 27, 2024
Website provided information on previous orders which made it very easy to place a new order today.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »