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LD Products Reviews - 879 Reviews - 8.9/10

Dec 3, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.0 /10
Product Selection9.4 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.8 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%75%

Neutral

13%25%

Negative

7%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 201 - 220 of 879

Nedbo

Site Experience Feedback

Jul 05, 2024

Great supplier of HP ink cartridges, high yield, good value. It's the only place I buy my ink

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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Shortperson

Site Experience Feedback

Jul 05, 2024

Hope item is in stock. I don't want to have to cancel AGAIN

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

ken

Site Experience Feedback

Jul 05, 2024

very easy to use to find what was needed and complete purchase

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Micky

Site Experience Feedback

Jul 04, 2024

I buy what I need about every six months. I have two brother printers. The cheaper one prints darker than the more expensive one using the same ink from LD.I have no problem with the website. I buy the same products all the time since my printers have not changed. It is very unfortunate that for every 2 black XL cartridges I use the entire four XL color cartridges also get used up, even though I do not print in color. I am so happy with the price of your cartridges.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Harinder

Post-Delivery Feedback

Jul 03, 2024

It is literally impossible to talk to anyone to find out the earned discounts. I needed the cartridges, so I went ahead and placed thew order online with the discounts.

Larry

Site Experience Feedback

Jul 03, 2024

had my first card decline for no reason except it was a debit card, had to use business credit card. otherwise good experience

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Pat

Site Experience Feedback

Jul 03, 2024

I am really happy with the availability and prices of the products.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Yatesy

Post-Delivery Feedback

Jul 03, 2024

Have not used the order but have in the past and have had good success.

Tess

Site Experience Feedback

Jul 02, 2024

fast and easy

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

richard

Site Experience Feedback

Jul 01, 2024

no website interaction

From LD Products

Thank you for taking the time to leave us a review! As customer satisfaction is our top priority, we wanted to make sure that you are 100% satisfied with our services and products. If you still have any issue, you can always chat...

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Online Shopper

Site Experience Feedback

Jul 01, 2024

Too hard to locate all the ink cartridges for 3 different printers

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Don

Site Experience Feedback

Jul 01, 2024

I highly recommend LD as I have always had quick delivery and compatible available products that work as advertised. Prices are reasonable compared to printer manufacturer prices.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Eddi

Site Experience Feedback

Jun 14, 2024

Thank you for making this easy for me.


Post-Delivery Feedback

Jul 01, 2024

Very pleased.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

DR. BOBH

Site Experience Feedback

Jun 30, 2024

ALL OK

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Ellis

Site Experience Feedback

Jun 20, 2024

I had to hunt for the field to enter my discount code. And, the website stalls at the verification code when using FireFax. I had to use Safari to get the website past that point.


Post-Delivery Feedback

Jun 30, 2024

I like the fact that LD has my profile available online. That makes reordering easy.

From LD Products

Thank you for taking the time to leave us a review! As customer satisfaction is our top priority, we wanted to make sure that you are 100% satisfied with our services and products. If you still have any issue, you can always chat...

Read full response »

Nan

Site Experience Feedback

Jun 29, 2024

Very simple which I love, I will continue to purchase Products from LD and have let some of my friend and family know how easy it is.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Online Shopper

Site Experience Feedback

Jun 29, 2024

Purchase experience is always good

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Bill

Site Experience Feedback

May 21, 2024

Just purchased, looking forward to using your product once I receive it.


Post-Delivery Feedback

Jun 28, 2024

Needed ink supplies that were available from LD. Their offer and response to my order were very good.

From LD Products

Thank you for your purchase and taking time to review! Kindly take a couple of moments to leave us a rating. Your rate makes a difference! We want to know about your printing experience so we can offer all our customers the absolu...

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JayDee

Site Experience Feedback

Jun 28, 2024

Difficulty in checking out

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Online Shopper

Site Experience Feedback

Jun 27, 2024

Website provided information on previous orders which made it very easy to place a new order today.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »