LD Products Reviews - 879 Reviews - 8.9/10
2022
Winner
Circle of
Excellence
17 years
LD Products Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 8.9 /10 |
8.9out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 75% |
Neutral | 13% | 25% |
Negative | 7% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for LD Products
Showing 281 - 300 of 879
Bill
Site Experience Feedback
Jun 07, 2024
Have used LD products for over 10 years and have been well pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Rusty
Site Experience Feedback
Jun 07, 2024
Reorder button was time saver
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Matt
Site Experience Feedback
Jun 07, 2024
When viewing my shopping cart with 5 TN760 high yield cartridges in it I received a " more to consider" suggestion to purchase TN770 super high yield cartridges instead. So, of course I upgraded. I went to use the first one and it is not compatible. The LD customer service rep told me that I ordered the wrong ones and I can only get a refund for the unopened packages. Why in the world would I get a suggestion to buy non compatible cartridges at check-out? Very dissapointing.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble on our survey. We just want to know about your printing experience so we can offer all our customers the absolute best service and product available. ...
Read full response »Golem
Site Experience Feedback
Jun 07, 2024
Checkout was fast an easy. Once I receive the product I will determine if it was a great value or not.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »junie
Site Experience Feedback
Jun 06, 2024
easy to understand and good pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »cr
Site Experience Feedback
Jun 06, 2024
Easy to order print cartridges online.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »The Rock
Site Experience Feedback
May 15, 2024
Very reasonable prices for Printer Ink.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The Rock
Post-Delivery Feedback
Jun 06, 2024
A good product for a reasonable price.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Joe
Site Experience Feedback
Jun 06, 2024
I have used LD for years. Great company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Robinson
Site Experience Feedback
Jun 06, 2024
Well please
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Chell
Site Experience Feedback
Jun 06, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »max
Site Experience Feedback
Jun 06, 2024
it was quick and easy. no issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »lew
Site Experience Feedback
Jun 06, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Gus
Post-Delivery Feedback
Jun 06, 2024
I usually order 2 weeks ahead of need. When I find out 2 weeks later I have to buy the ink wherever I can. Always costs me delays in customer service and having to pay about $25 for new. I will learn from your problems that I have to carry more in reserve. Shame on me!!
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 2
- Customer Support: 7
- Full ratings for this review »
steve
Site Experience Feedback
Jun 05, 2024
easy to order what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Online Shopper
Site Experience Feedback
Jun 05, 2024
Overall easy to work with and convenient.
- Overall Rating: 5
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Tonya
Site Experience Feedback
Jun 05, 2024
Found BOTH the Color and Black ink cartridges for my printer. The pricing for both was GREAT. Decided to go ahead an buy 2 of each. I have used this site in the past for the same items. They have exactly what I need, easy to find in the website. I will be buying for from this site in the future! Tonya
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Michael K
Site Experience Feedback
Jun 04, 2024
Previous cartridges had problems because of HP. Hoping for a better result this time. LD made it right.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »KRReidster
Site Experience Feedback
Jun 04, 2024
AAAAAAAAAAAAAAAAAAAAAAAAA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »KJ
Site Experience Feedback
Jun 03, 2024
I have been buying toners and drums for my printer from LD for several years now and it is a big saving money! I am very happy with the service too. when my toner didn't work, I just had call and received the replacement in nest few days.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »topmom
Site Experience Feedback
Jun 03, 2024
easy to use
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »