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LD Products Reviews - 879 Reviews - 8.9/10

Dec 4, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.0 /10
Product Selection9.4 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.8 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%75%

Neutral

13%25%

Negative

7%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 281 - 300 of 879

Bill

Site Experience Feedback

Jun 07, 2024

Have used LD products for over 10 years and have been well pleased.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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Rusty

Site Experience Feedback

Jun 07, 2024

Reorder button was time saver

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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Matt

Site Experience Feedback

Jun 07, 2024

When viewing my shopping cart with 5 TN760 high yield cartridges in it I received a " more to consider" suggestion to purchase TN770 super high yield cartridges instead. So, of course I upgraded. I went to use the first one and it is not compatible. The LD customer service rep told me that I ordered the wrong ones and I can only get a refund for the unopened packages. Why in the world would I get a suggestion to buy non compatible cartridges at check-out? Very dissapointing.

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble on our survey. We just want to know about your printing experience so we can offer all our customers the absolute best service and product available. ...

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Golem

Site Experience Feedback

Jun 07, 2024

Checkout was fast an easy. Once I receive the product I will determine if it was a great value or not.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

junie

Site Experience Feedback

Jun 06, 2024

easy to understand and good pricing

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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cr

Site Experience Feedback

Jun 06, 2024

Easy to order print cartridges online.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

The Rock

Site Experience Feedback

May 15, 2024

Very reasonable prices for Printer Ink.


Post-Delivery Feedback

Jun 06, 2024

A good product for a reasonable price.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

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Joe

Site Experience Feedback

Jun 06, 2024

I have used LD for years. Great company

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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Robinson

Site Experience Feedback

Jun 06, 2024

Well please

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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Chell

Site Experience Feedback

Jun 06, 2024

It was great

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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max

Site Experience Feedback

Jun 06, 2024

it was quick and easy. no issues.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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lew

Site Experience Feedback

Jun 06, 2024

good

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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Gus

Post-Delivery Feedback

Jun 06, 2024

I usually order 2 weeks ahead of need. When I find out 2 weeks later I have to buy the ink wherever I can. Always costs me delays in customer service and having to pay about $25 for new. I will learn from your problems that I have to carry more in reserve. Shame on me!!

steve

Site Experience Feedback

Jun 05, 2024

easy to order what I needed

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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Online Shopper

Site Experience Feedback

Jun 05, 2024

Overall easy to work with and convenient.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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Tonya

Site Experience Feedback

Jun 05, 2024

Found BOTH the Color and Black ink cartridges for my printer. The pricing for both was GREAT. Decided to go ahead an buy 2 of each. I have used this site in the past for the same items. They have exactly what I need, easy to find in the website. I will be buying for from this site in the future! Tonya

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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Michael K

Site Experience Feedback

Jun 04, 2024

Previous cartridges had problems because of HP. Hoping for a better result this time. LD made it right.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

KRReidster

Site Experience Feedback

Jun 04, 2024

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From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

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KJ

Site Experience Feedback

Jun 03, 2024

I have been buying toners and drums for my printer from LD for several years now and it is a big saving money! I am very happy with the service too. when my toner didn't work, I just had call and received the replacement in nest few days.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

topmom

Site Experience Feedback

Jun 03, 2024

easy to use

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »