LD Products Reviews - 879 Reviews - 8.9/10
2022
Winner
Circle of
Excellence
17 years
LD Products Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.0 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 8.9 /10 |
8.9out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.0out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 75% |
Neutral | 13% | 25% |
Negative | 7% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for LD Products
Showing 181 - 200 of 879
NanaDee
Site Experience Feedback
Jun 28, 2024
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NanaDee
Post-Delivery Feedback
Jul 11, 2024
Easy ordering. Delivered on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Gray
Site Experience Feedback
Jul 10, 2024
Site was slow today uploading my cart but overall experience was good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »jimmy
Site Experience Feedback
Jul 10, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Hero
Site Experience Feedback
Jul 10, 2024
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Still waiting
Site Experience Feedback
Jun 25, 2024
I have no problem with this order I hope, but I did place another order#03-000329580 which I never received conformation on. I tried numerous times to contact your company by phone and email never received a response, so I am placing another order I hope I receive this one.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
Still waiting
Post-Delivery Feedback
Jul 10, 2024
My last two order were not delivered. Order #03-000329580 ordered June 4th was cancelled but not by me. I ordered again on June 25th order #03-000335774 was not received yet called several times and emailed still waiting for an answer.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Carlitos
Site Experience Feedback
Jul 10, 2024
very good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »joe g
Site Experience Feedback
Jul 10, 2024
great and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Pat
Site Experience Feedback
Jun 28, 2024
Disappointed that three of my choices were out of stock
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Pat
Post-Delivery Feedback
Jul 10, 2024
You did not have the bundled ink cartridges I wanted nor did you have the cyan cartridge when I chose to buy them individually. Quite a bit of lag time I. The shipping also. Also, I wish you had a cartridge bundle that did not include the large black. I have a lot of large black as I run out of the colors long before I run out of black l
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Frayed Knot
Site Experience Feedback
Jul 09, 2024
n/c
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
john
Site Experience Feedback
Jul 08, 2024
great
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Bob
Site Experience Feedback
Jun 27, 2024
Have had excellent experience with LD products for the past number of years that I have used them. Their ink products are top grade. I would recommend them most highly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Post-Delivery Feedback
Jul 08, 2024
received my order perfectly, however another item was included that I did not order. I have been trying to contact LD but cannot get through. I will keep trying
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 7
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »sharonLLVegas
Site Experience Feedback
Jul 07, 2024
I have ordered from LD previously, prices are great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »ace
Site Experience Feedback
Jul 07, 2024
Initially had problem finding correct item. but when i tried a different way, there it was.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Gunny
Site Experience Feedback
Jul 07, 2024
I have been using LD Products since Aaron started the business. I have one major complaint: I have never gotten more than Two (2) reams of paper printed per cartridge.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
- Full ratings for this review »
From LD Products
Thank you for your loyalty and feedback. We appreciate your long-standing support. We'd like to assist you further with optimizing your printing experience. You may send us a direct message with your details on our contact with ou...
Read full response »Boston John
Site Experience Feedback
Jun 24, 2024
Had difficulty finding my printer Cannon TR8620a.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Boston John
Post-Delivery Feedback
Jul 07, 2024
I ordered a set of cassettes for a cannon tier 8620 Printer I received no acknowledgement of my order what was delivered did not correspond to my order . Us for clarification several days ago and I'm still waiting . Not a very happy relationship
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 2
- Customer Support: 2
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble locating the cartridges for your printer. Here's the link for your reference: https://www.ldproducts.com/ink-and-toner/canon/pixma/pixma-tr8620a. If yo...
Read full response »pianogirl
Site Experience Feedback
Jul 07, 2024
I lilke that you recognized me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Jim
Site Experience Feedback
Jul 06, 2024
Excellent price, excellent ease of ordering, excellent delivery date, excellent discount! I am not excited about all of the credit card and other offerings at the end of the order. (I understand that you may need to utilize them to keep prices low, so if that is the case, I will continue to put up with them and continue to use my "no" option.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »micky
Site Experience Feedback
Jul 06, 2024
I like to shop here for ink but paying 19,47 is expensive for ink and then to pay a shhip charge not to happy as my order now is 26.82
- Overall Rating: 4
- Would Shop Here Again: 3
- Likelihood To Recommend: 4
- Full ratings for this review »
From LD Products
We apologize for any inconvenience caused by recent price adjustments due to rising manufacturing and shipping costs. Rest assured, we strive to maintain competitive pricing and ensure product availability. We are constantly colla...
Read full response »JoeKC
Site Experience Feedback
Jul 06, 2024
I've been a customer for compatible cartridges for about ten years. Only had one bad one which was replaced promptly. Very good service and quality is same as brand name.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Maybe - Maybe Not
Site Experience Feedback
Jul 05, 2024
Had problems keeping site open while using smart Samsung phone .
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.