Home > Office Supplies > LD Products

LD Products Reviews - 879 Reviews - 8.9/10

Dec 3, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.0 /10
Product Selection9.4 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.8 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.0out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%75%

Neutral

13%25%

Negative

7%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.2 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 181 - 200 of 879

NanaDee

Site Experience Feedback

Jun 28, 2024

Easy to use.


Post-Delivery Feedback

Jul 11, 2024

Easy ordering. Delivered on time.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Gray

Site Experience Feedback

Jul 10, 2024

Site was slow today uploading my cart but overall experience was good

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

jimmy

Site Experience Feedback

Jul 10, 2024

very good

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Hero

Site Experience Feedback

Jul 10, 2024

Very easy to navigate

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Still waiting

Site Experience Feedback

Jun 25, 2024

I have no problem with this order I hope, but I did place another order#03-000329580 which I never received conformation on. I tried numerous times to contact your company by phone and email never received a response, so I am placing another order I hope I receive this one.


Post-Delivery Feedback

Jul 10, 2024

My last two order were not delivered. Order #03-000329580 ordered June 4th was cancelled but not by me. I ordered again on June 25th order #03-000335774 was not received yet called several times and emailed still waiting for an answer.

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Carlitos

Site Experience Feedback

Jul 10, 2024

very good experience.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

joe g

Site Experience Feedback

Jul 10, 2024

great and easy

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Pat

Site Experience Feedback

Jun 28, 2024

Disappointed that three of my choices were out of stock


Post-Delivery Feedback

Jul 10, 2024

You did not have the bundled ink cartridges I wanted nor did you have the cyan cartridge when I chose to buy them individually. Quite a bit of lag time I. The shipping also. Also, I wish you had a cartridge bundle that did not include the large black. I have a lot of large black as I run out of the colors long before I run out of black l

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Frayed Knot

Site Experience Feedback

Jul 09, 2024

n/c

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

john

Site Experience Feedback

Jul 08, 2024

great

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Bob

Site Experience Feedback

Jun 27, 2024

Have had excellent experience with LD products for the past number of years that I have used them. Their ink products are top grade. I would recommend them most highly.


Post-Delivery Feedback

Jul 08, 2024

received my order perfectly, however another item was included that I did not order. I have been trying to contact LD but cannot get through. I will keep trying

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

sharonLLVegas

Site Experience Feedback

Jul 07, 2024

I have ordered from LD previously, prices are great.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

ace

Site Experience Feedback

Jul 07, 2024

Initially had problem finding correct item. but when i tried a different way, there it was.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Gunny

Site Experience Feedback

Jul 07, 2024

I have been using LD Products since Aaron started the business. I have one major complaint: I have never gotten more than Two (2) reams of paper printed per cartridge.

From LD Products

Thank you for your loyalty and feedback. We appreciate your long-standing support. We'd like to assist you further with optimizing your printing experience. You may send us a direct message with your details on our contact with ou...

Read full response »

Boston John

Site Experience Feedback

Jun 24, 2024

Had difficulty finding my printer Cannon TR8620a.


Post-Delivery Feedback

Jul 07, 2024

I ordered a set of cassettes for a cannon tier 8620 Printer I received no acknowledgement of my order what was delivered did not correspond to my order . Us for clarification several days ago and I'm still waiting . Not a very happy relationship

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble locating the cartridges for your printer. Here's the link for your reference: https://www.ldproducts.com/ink-and-toner/canon/pixma/pixma-tr8620a. If yo...

Read full response »

pianogirl

Site Experience Feedback

Jul 07, 2024

I lilke that you recognized me

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Jim

Site Experience Feedback

Jul 06, 2024

Excellent price, excellent ease of ordering, excellent delivery date, excellent discount! I am not excited about all of the credit card and other offerings at the end of the order. (I understand that you may need to utilize them to keep prices low, so if that is the case, I will continue to put up with them and continue to use my "no" option.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

micky

Site Experience Feedback

Jul 06, 2024

I like to shop here for ink but paying 19,47 is expensive for ink and then to pay a shhip charge not to happy as my order now is 26.82

From LD Products

We apologize for any inconvenience caused by recent price adjustments due to rising manufacturing and shipping costs. Rest assured, we strive to maintain competitive pricing and ensure product availability. We are constantly colla...

Read full response »

JoeKC

Site Experience Feedback

Jul 06, 2024

I've been a customer for compatible cartridges for about ten years. Only had one bad one which was replaced promptly. Very good service and quality is same as brand name.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Maybe - Maybe Not

Site Experience Feedback

Jul 05, 2024

Had problems keeping site open while using smart Samsung phone .

From LD Products

Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.