LD Products Reviews - 879 Reviews - 9.0/10
2022
Winner
Circle of
Excellence
17 years
LD Products Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 75% |
Neutral | 14% | 25% |
Negative | 7% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for LD Products
Showing 161 - 180 of 879
John
Site Experience Feedback
Jul 16, 2024
Easy to use with great pricing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Whirlwind
Site Experience Feedback
Jul 16, 2024
The website is very straightforward and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »DRV
Post-Delivery Feedback
Jul 16, 2024
Order was shipped but with wrong cartridge, however correct one was sent expediently after notification.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 7
- Full ratings for this review »
Pappy
Site Experience Feedback
Jul 16, 2024
For my age, fairly easy to make an order. I was a little disappointed in one of my previous Yellow Toner Cartridge. I has leaked a little since it was new and now (a year later) its leaking quite a bit. I hope the new ones don't do the same. We don't print very often so we only order about once per year and sometimes buy local from Staples. But in general we have always got good service with a smile from LD support persons. They know what they are doing and try hard to please folks whenever we have called them.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Noon
Site Experience Feedback
Jul 16, 2024
Very quick and easy purchase process today. Found what I needed quickly was then prompted with the correct ink cartridges I was looking for next so I did not have to search for them. Then the site recognized my email address and sent a security code. Got logged in updated payment method and done. Found everything I needed and paid all in less than 10 minutes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »gramie
Site Experience Feedback
Jul 08, 2024
Very fast to place my order!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
gramie
Post-Delivery Feedback
Jul 16, 2024
This time it took 7 days to receive my order. When I have ordered before, I received it within 4 days.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 4
- Customer Support: 4
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Online Shopper
Site Experience Feedback
Jul 16, 2024
As a repeat customer the website is easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Phil
Site Experience Feedback
Jul 16, 2024
It was an easy experience especially since I've ordered from LD before.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »BH
Site Experience Feedback
Jul 15, 2024
I'm cautious about ordering today because of my previous experience on the last order. Customer service has been getting worse and worse. I'm hoping this order will be back on LD's customary high level.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Gabby
Site Experience Feedback
Jul 15, 2024
Competitive pricing, good quality, and fast checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »JC
Site Experience Feedback
Jul 15, 2024
Good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Online Shopper
Site Experience Feedback
Jun 13, 2024
Signed in as Ink.com and this website popped up. First time ordering here, hope product is a good as previous item.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 15, 2024
Ordered full set of ink cartridges for Canon printer. Received 1 yellow only. Complained, then received 2 colored and 1 black. Still waiting for large black one which was part of the set I ordered.b
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
From LD Products
Thank you for ordering with us! We strive to provide products of the highest quality and hope you find your purchase satisfactory. Should you run into any issue, you may send us a direct message with your details on our contact wi...
Read full response »JKC
Site Experience Feedback
Jul 01, 2024
They've always been great but continue to patronize their services.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JKC
Post-Delivery Feedback
Jul 15, 2024
I've dealt with LD for quite some time They have always been first rate to deal with. The products are good quality and the price is extremely reasonable. When I have had issues they've been satisfied quickly and expediently. I certainly think that you should give them a try for all your diverse needs.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Waiting
Post-Delivery Feedback
Jul 13, 2024
Never received my order or status. Haven’t received refund yet
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 12, 2024
Had to put in the actual number of the product to get to the site I wanted and the it was easy.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 1
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »tickd
Site Experience Feedback
Jul 12, 2024
Shipping charges are excessive.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
vj
Site Experience Feedback
Jul 12, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Mando
Site Experience Feedback
Jul 12, 2024
Great customer service and great products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »CPR Lady
Site Experience Feedback
Jul 12, 2024
Couldn't get the shipping and billing addresses to be different, but (re)ordered what I needed in less than 5 min.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Wes
Post-Delivery Feedback
Jul 11, 2024
I shopped around for ink cartridges, and I forgot I had an account here. I was pleased to see I was able to get more ink cartridges here for the money. I will not search other places anymore. This is the best place to buy cartridges.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »