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LD Products Reviews - 879 Reviews - 9.0/10

Dec 3, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.1 /10
Product Selection9.4 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.9 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%75%

Neutral

14%25%

Negative

7%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.6 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 161 - 180 of 879

John

Site Experience Feedback

Jul 16, 2024

Easy to use with great pricing!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

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Whirlwind

Site Experience Feedback

Jul 16, 2024

The website is very straightforward and easy to use.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

DRV

Post-Delivery Feedback

Jul 16, 2024

Order was shipped but with wrong cartridge, however correct one was sent expediently after notification.

Pappy

Site Experience Feedback

Jul 16, 2024

For my age, fairly easy to make an order. I was a little disappointed in one of my previous Yellow Toner Cartridge. I has leaked a little since it was new and now (a year later) its leaking quite a bit. I hope the new ones don't do the same. We don't print very often so we only order about once per year and sometimes buy local from Staples. But in general we have always got good service with a smile from LD support persons. They know what they are doing and try hard to please folks whenever we have called them.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Noon

Site Experience Feedback

Jul 16, 2024

Very quick and easy purchase process today. Found what I needed quickly was then prompted with the correct ink cartridges I was looking for next so I did not have to search for them. Then the site recognized my email address and sent a security code. Got logged in updated payment method and done. Found everything I needed and paid all in less than 10 minutes.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

gramie

Site Experience Feedback

Jul 08, 2024

Very fast to place my order!


Post-Delivery Feedback

Jul 16, 2024

This time it took 7 days to receive my order. When I have ordered before, I received it within 4 days.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Online Shopper

Site Experience Feedback

Jul 16, 2024

As a repeat customer the website is easy to navigate

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Phil

Site Experience Feedback

Jul 16, 2024

It was an easy experience especially since I've ordered from LD before.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

BH

Site Experience Feedback

Jul 15, 2024

I'm cautious about ordering today because of my previous experience on the last order. Customer service has been getting worse and worse. I'm hoping this order will be back on LD's customary high level.

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Gabby

Site Experience Feedback

Jul 15, 2024

Competitive pricing, good quality, and fast checkout.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

JC

Site Experience Feedback

Jul 15, 2024

Good.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Online Shopper

Site Experience Feedback

Jun 13, 2024

Signed in as Ink.com and this website popped up. First time ordering here, hope product is a good as previous item.


Post-Delivery Feedback

Jul 15, 2024

Ordered full set of ink cartridges for Canon printer. Received 1 yellow only. Complained, then received 2 colored and 1 black. Still waiting for large black one which was part of the set I ordered.b

From LD Products

Thank you for ordering with us! We strive to provide products of the highest quality and hope you find your purchase satisfactory. Should you run into any issue, you may send us a direct message with your details on our contact wi...

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JKC

Site Experience Feedback

Jul 01, 2024

They've always been great but continue to patronize their services.


Post-Delivery Feedback

Jul 15, 2024

I've dealt with LD for quite some time They have always been first rate to deal with. The products are good quality and the price is extremely reasonable. When I have had issues they've been satisfied quickly and expediently. I certainly think that you should give them a try for all your diverse needs.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Waiting

Post-Delivery Feedback

Jul 13, 2024

Never received my order or status. Haven’t received refund yet

Online Shopper

Site Experience Feedback

Jul 12, 2024

Had to put in the actual number of the product to get to the site I wanted and the it was easy.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

tickd

Site Experience Feedback

Jul 12, 2024

Shipping charges are excessive.

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

vj

Site Experience Feedback

Jul 12, 2024

Great

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Mando

Site Experience Feedback

Jul 12, 2024

Great customer service and great products

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

CPR Lady

Site Experience Feedback

Jul 12, 2024

Couldn't get the shipping and billing addresses to be different, but (re)ordered what I needed in less than 5 min.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...

Read full response »

Wes

Post-Delivery Feedback

Jul 11, 2024

I shopped around for ink cartridges, and I forgot I had an account here. I was pleased to see I was able to get more ink cartridges here for the money. I will not search other places anymore. This is the best place to buy cartridges.