LD Products Reviews - 879 Reviews - 9.0/10
2022
Winner
Circle of
Excellence
17 years
LD Products Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.0out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 75% |
Neutral | 14% | 25% |
Negative | 7% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.6 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for LD Products
Showing 141 - 160 of 879
LeeL1
Site Experience Feedback
Jul 24, 2024
It was very easy and straight forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Happy
Site Experience Feedback
Jul 24, 2024
Thanks. . . . . I hadn't needed toner. . . . .but back working harder. . . . . and thank you for being there!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »N/A
Site Experience Feedback
Jul 15, 2024
OK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
N/A
Post-Delivery Feedback
Jul 23, 2024
My order included 2 items. The main & most important item being printer cartridges. This is delayed due to using different warehouses? The less expensive mini office kit was delivered. I was expecting the cartridges to arrive sooner. I was told by a representative they are following up on this order. I appreciate the help and I am hoping to receive news of this being shipped asap.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 3
- Customer Support: 5
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Fred
Site Experience Feedback
Jul 23, 2024
Satisfied thus far. Awaiting receipt of order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Online Shopper
Site Experience Feedback
Jul 09, 2024
A lot of products were out of stock
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 23, 2024
I called about a product I ordered that was supposed to be delivered in 1-4 business days and after 9 days I didn't have it yet. I called in to see where it was and the rep said the system was down and she would have to call me back. She never did. I also called again and left a message and nobody called me back. After the third call, the rep was able to help me, and I received a nice tracking email from Fabiola E.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 5
- Customer Support: 3
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Online Shopper
Site Experience Feedback
Jul 22, 2024
great experience with on line personal contact with Sales Rep Needing to update Credit card and clear up password and online account for future orders and he was very helpful 10 +
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Online Shopper
Site Experience Feedback
Jul 22, 2024
Shipping cost is high. Would UPS or USPS be less costly?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with the shipping cost. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2...
Read full response »Buddy
Post-Delivery Feedback
Jul 22, 2024
The product I purchased was my second time to purchase. It is compatible with my printer and does a great job for a fraction of the cost. Why wouldn't you purchase it here!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
G Man
Site Experience Feedback
Jul 21, 2024
Did not like the various other offers when completing purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our offers. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Chris
Site Experience Feedback
Jul 21, 2024
The last time I ordered LB products they shipped, and then were returned to you without ever being delivered, and I didn’t find that out for weeks. I got very angry and said I would never order LD products again. I am giving you a second chance with this. Please don’t mess it up.
- Overall Rating: 3
- Would Shop Here Again: 2
- Likelihood To Recommend: 3
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with your order. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Online Shopper
Post-Delivery Feedback
Jul 21, 2024
Order was expected in 1 - 4 business days but it arrived in 6 days. I never got a tracking number for the order. I emails LD and they replied promptly. I probably would not have contacted them if I had received a tracking number.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: 9
- Full ratings for this review »
HelenKP
Site Experience Feedback
Jul 05, 2024
It was fine - beats going to the store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HelenKP
Post-Delivery Feedback
Jul 20, 2024
I can find what I need and get it rapidly, Thanks.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »C
Site Experience Feedback
Jul 20, 2024
I've ordered in the past when I had non-HP printers and was always happy with LD product and customer service, which is why I returned to them now for Canon ink. I expect the same results as past. I had a question which could not be found on the site and found no chat to use so had to google around a while to find my answer and hope it turns out to be correct when I get the product and install. I don't expect people to work on weekends but wish I could have found a link to related information directly on the site.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Online Shopper
Site Experience Feedback
Jul 20, 2024
I just hope to receive the right products because previously I had received the incorrect order.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with your order. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Online Shopper
Site Experience Feedback
Jul 19, 2024
1st time visitor and 1st time placing order. placing order was painless and all the information given on the production was clear.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Photoguy
Site Experience Feedback
Jul 06, 2024
No bad, just good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Photoguy
Post-Delivery Feedback
Jul 19, 2024
Receive partial order. No joy!
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 3
- Customer Support: 1
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all...
Read full response »Audiosticks2024
Site Experience Feedback
Jul 18, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »GCM
Site Experience Feedback
Jul 18, 2024
Website is very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »On time
Post-Delivery Feedback
Jul 18, 2024
You have always been professional and have had what I need in stock and shipping has been great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
New Jersey Eagle
Site Experience Feedback
Jul 07, 2024
Good products. Have purchased before. Had difficulty finding part number to order for my printer, but eventually overcame the problem. Should make this an easier process for customers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
New Jersey Eagle
Post-Delivery Feedback
Jul 17, 2024
No callback but did send missing product.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: 7
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for the trouble you encountered. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.