Lascana Reviews - 4,993 Review - 8.7/10

Dec 3, 2024
LASCANA is a global women's fashion, swim, and lingerie brand founded in Hamburg, Germany in 2006. With a variety of stores and pop-up shops operating throughout Europe. In 2017, LASCANA USA was launched from Jacksonville, Florida. LASCANA is the ultimate destination for beautiful clothing, swimwear, and lingerie specially developed by women for women.

Lascana Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.6 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.6out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%81%

Neutral

15%14%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Lascana

Showing 81 - 100 of 4,993

Online Shopper

Site Experience Feedback

Nov 24, 2024

Good

ktk

Site Experience Feedback

Nov 05, 2024

Easy purchase. No problems


Post-Delivery Feedback

Nov 24, 2024

Nothing wrong with ordering or receiving product. However, everything I purchased was way, way too large - as in hanging off my shoulders and way too long. I have worn a Small all my adult life and these items fit more like a Large! Apparently your fit model is a much bigger woman than I am. I won't be ordering any more from this vendor.

None

Site Experience Feedback

Nov 24, 2024

N/A

BIG RED

Post-Delivery Feedback

Nov 24, 2024

FIRST TIME I HAVE PURCHASED FROM LASCANA AND AM VERY PLEASED WITH MY PURCHASE ,QUALITY PRICE FABRIC, WILL BE PURCHASING MORE IN THE FUTURE

Kcurley

Site Experience Feedback

Nov 24, 2024

Everything was great, I entered in codes from the magazine and it pulled up what I was looking for with ease.

Becca

Post-Delivery Feedback

Nov 24, 2024

I love the feel and fit of the clothes I ordered. There bathing suits are also very comfortable. I would like to try more but wish there was a store close by to try on before buying. My budget is very limited since I still have 9 children under 18 at home. I only purchase clearance items or items that are 50% off sale price. I moved to SC in 2023 from SD so am needing more summer clothes. I would love to try their jean shorts because I hate most jeans. Hoping they'd be soft like their other clothes.

Mark

Site Experience Feedback

Nov 24, 2024

My wife loves your t-shirt bra’s

Jobrien

Site Experience Feedback

Nov 24, 2024

I like that it shows all the colors for an item individually on the listed photo page when scrolling through and I don't have to click on the different colors to see them

Apple Ann

Site Experience Feedback

Nov 24, 2024

yes, you should put return address in case the item is too big or small, so we don't have or print our self

SuSu

Site Experience Feedback

Nov 24, 2024

I have always had a good experience with ordering from Lascana.

Lana

Site Experience Feedback

Nov 24, 2024

Lasacana has great sales items and the items are great quality.

Sunshine

Site Experience Feedback

Nov 24, 2024

So many beautiful options!

bella

Site Experience Feedback

Nov 24, 2024

its great want to purchase more like everything i have purchase

Patti

Post-Delivery Feedback

Nov 24, 2024

3 out of 6 of my products were not good quality

Online Shopper

Post-Delivery Feedback

Nov 23, 2024

Bought the coat for my Grandaughter and she loves it. I do plan to show pictures of her and the smile!! As for telling, I've already shared my catalog.

Online Shopper

Site Experience Feedback

Nov 23, 2024

Website is very friendly and easy to navigate.

Online Shopper

Site Experience Feedback

Nov 23, 2024

Good, I was a bit distracted, so I had to go back-and-forth to my order. But all good.

Amy

Site Experience Feedback

Nov 23, 2024

It was really good

Online Shopper

Post-Delivery Feedback

Nov 23, 2024

I am always looking for cute tops that have a little something different. I found these tops that have elastic at the bottom. Not over the top elastic. Not gathered like a cutesy, prairie top. Just enough elastic to make the top look put together and allow the fabric to camouflage my belly. Lascana has normal clothes with a little something different. The price was good and shipping was fast.

Mel

Site Experience Feedback

Nov 13, 2024

Mostly good, however, your Shop My Size, Shop My Color, etc do not work properly all the time. I typically end up viewing all sizes and all colors, which is frustrating when I’m looking for particulars.


Post-Delivery Feedback

Nov 23, 2024

Lascana has great sales! I have ordered from them a few times for my upcoming vacation. The quality has been very good, which is what I expected. The first delivery was slow, but the next one was very speedy. I’ve returned one time, I selected store credit and refund was quick. I also love that their size 10 swimsuit fits me! I have a Lascana size 10 dress on the way …. hope it fits, too! I definitely recommend Lascana and their sizing chart.