Lascana Reviews - 4,993 Review - 8.7/10

Dec 3, 2024
LASCANA is a global women's fashion, swim, and lingerie brand founded in Hamburg, Germany in 2006. With a variety of stores and pop-up shops operating throughout Europe. In 2017, LASCANA USA was launched from Jacksonville, Florida. LASCANA is the ultimate destination for beautiful clothing, swimwear, and lingerie specially developed by women for women.

Lascana Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.6 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.6out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%81%

Neutral

15%14%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Lascana

Showing 61 - 80 of 4,993

Great deal!

Site Experience Feedback

Nov 26, 2024

I received an email showing Black Friday specials and I was happy to see a dress I had been wanting was 50% off.

Jenny

Site Experience Feedback

Nov 26, 2024

The website was easy to navigate. Very pleased - thanks!

Online Shopper

Post-Delivery Feedback

Nov 26, 2024

I usually love your clothes but the last two were not as expected

Tera

Site Experience Feedback

Nov 26, 2024

Love the swimwear

Online Shopper

Site Experience Feedback

Nov 25, 2024

Love Lascana & free shipping

Gigi

Site Experience Feedback

Nov 25, 2024

All was good.

Online Shopper

Post-Delivery Feedback

Nov 25, 2024

Everything was great!

Online Shopper

Post-Delivery Feedback

Nov 25, 2024

Pants were way too long so am returning them. Can’t hem because of metal studs

Online Shopper

Post-Delivery Feedback

Nov 25, 2024

The overall appearance is as expected. However, the knitting is so loose that in places a hole in the sweater appears.

sally

Site Experience Feedback

Nov 25, 2024

Always easy to use when I receive a new catalogue.

BDef

Post-Delivery Feedback

Nov 25, 2024

I ordered two long sleeve tops - do not look like the picture. Material is flimsy - awful quality. So disappointed - will never order from Lascana again.

Pepper

Site Experience Feedback

Nov 25, 2024

Easy purchase and appreciate the discount I got using discount code from magazine.

Online Shopper

Post-Delivery Feedback

Nov 25, 2024

Very timely delivery, great quality

AndiDim

Post-Delivery Feedback

Nov 25, 2024

I love the styles Lascana has to offer, and the fit is perfect for me and I'm not slim.

Charlie

Site Experience Feedback

Nov 25, 2024

It was all good. I have ordered before and was pleased.

Lisa

Post-Delivery Feedback

Nov 24, 2024

I absolutely LOVE Lascana style! I just wish more plus-size offerings were available.

Online Shopper

Site Experience Feedback

Nov 24, 2024

A 50% offer was received via email, but no information on the website (or in the email) about how to take advantage of this offer. Bait and switch?? Also, I wish the blouses and tops shown online or in the catalog would indicate the length of the item. Most of your models seem to have the tops tucked in at the waistband so it is not clear just how long it is. And there is no consistency as to whether or not this information is listed in the description. Please take the time to enter this info so that customers can determine if the item is something they could comfortably wear. (Not all of us are as slender as your models. Just saying...)

Angel

Site Experience Feedback

Nov 24, 2024

Very easy

Online Shopper

Site Experience Feedback

Nov 24, 2024

Was purchasing bras, was disapthat the style I was interested in, was out of stock!!

ANNIE

Site Experience Feedback

Nov 24, 2024

I had no bad experience today everything was good.