Lascana Reviews - 4,993 Review - 8.7/10

Dec 4, 2024
LASCANA is a global women's fashion, swim, and lingerie brand founded in Hamburg, Germany in 2006. With a variety of stores and pop-up shops operating throughout Europe. In 2017, LASCANA USA was launched from Jacksonville, Florida. LASCANA is the ultimate destination for beautiful clothing, swimwear, and lingerie specially developed by women for women.

Lascana Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.6 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.6out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%81%

Neutral

15%14%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Lascana

Showing 101 - 120 of 4,993

Online Shopper

Site Experience Feedback

Nov 22, 2024

Nice outfits

Ann M

Site Experience Feedback

Nov 22, 2024

Easy and efficient

Online Shopper

Post-Delivery Feedback

Nov 22, 2024

Gifts for my fiancé. They were absolutely amazing!! Second time I have purchased dresses for her, she adores them! Highly recommended!

Mabel

Site Experience Feedback

Nov 22, 2024

Easy to order. Great quality

Dee

Site Experience Feedback

Nov 22, 2024

Great!

GeorgiaGal

Site Experience Feedback

Nov 19, 2024

Found too much I liked. I should have deleted more from my cart. I really don't need to be buying more clothes!

Carolina Girl

Site Experience Feedback

Nov 22, 2024

Would be great if some of your models were a little older. All typically are very very young. Great design

Online Shopper

Post-Delivery Feedback

Nov 22, 2024

It’s unfortunate that there’s a shipping cost when returning an item. This will make me think twice before ordering from Lascana again.

Ddstylist59

Site Experience Feedback

Nov 22, 2024

Found out that my shirts were on sale. So I ordered...it's great to see a sale !!

Online Shopper

Post-Delivery Feedback

Nov 21, 2024

I did not receive an invoice with my order . I wish to return most items as they do not look as good as the catalogue pictures and the quality seems cheap . I want to return the items

beth

Post-Delivery Feedback

Nov 21, 2024

GREAT QUALITY ITEMS, FAST DELIVERY

Oller97

Post-Delivery Feedback

Nov 21, 2024

The clothing is cheaply made, cheap fabric, very thin and looks cheap.

JC

Site Experience Feedback

Nov 21, 2024

Good as usual.

Online Shopper

Post-Delivery Feedback

Nov 21, 2024

I would not order if you are not sure of the item. A $6.95 return fee is ridiculous.

Lynne

Site Experience Feedback

Nov 21, 2024

I love looking through your catalog, although most of the clothes are too young for me (unfortunately I'm old (haha). Looking carefully though I found something that just might suit me and I am anxiously awaiting its arrival.

Online Shopper

Site Experience Feedback

Nov 21, 2024

Enjoyed the search

Neena

Site Experience Feedback

Nov 21, 2024

Returns need to be easier to do, if not, I’ll have to stop my purchases

Vivi

Site Experience Feedback

Nov 21, 2024

Love products and prices

KP

Site Experience Feedback

Nov 21, 2024

Website operation was fine.

mr.don

Site Experience Feedback

Nov 21, 2024

good