Lascana Reviews - 4,993 Review - 8.7/10
Lascana Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.6 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.4 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.7 /10 |
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 81% |
Neutral | 15% | 14% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Lascana
Showing 101 - 120 of 4,993
Online Shopper
Site Experience Feedback
Nov 22, 2024
Nice outfits
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ann M
Site Experience Feedback
Nov 22, 2024
Easy and efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 22, 2024
Gifts for my fiancé. They were absolutely amazing!! Second time I have purchased dresses for her, she adores them! Highly recommended!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mabel
Site Experience Feedback
Nov 22, 2024
Easy to order. Great quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Nov 22, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GeorgiaGal
Site Experience Feedback
Nov 19, 2024
Found too much I liked. I should have deleted more from my cart. I really don't need to be buying more clothes!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Carolina Girl
Site Experience Feedback
Nov 22, 2024
Would be great if some of your models were a little older. All typically are very very young. Great design
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 22, 2024
It’s unfortunate that there’s a shipping cost when returning an item. This will make me think twice before ordering from Lascana again.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Ddstylist59
Site Experience Feedback
Nov 22, 2024
Found out that my shirts were on sale. So I ordered...it's great to see a sale !!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 21, 2024
I did not receive an invoice with my order . I wish to return most items as they do not look as good as the catalogue pictures and the quality seems cheap . I want to return the items
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
beth
Post-Delivery Feedback
Nov 21, 2024
GREAT QUALITY ITEMS, FAST DELIVERY
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Oller97
Post-Delivery Feedback
Nov 21, 2024
The clothing is cheaply made, cheap fabric, very thin and looks cheap.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »
JC
Site Experience Feedback
Nov 21, 2024
Good as usual.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 21, 2024
I would not order if you are not sure of the item. A $6.95 return fee is ridiculous.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lynne
Site Experience Feedback
Nov 21, 2024
I love looking through your catalog, although most of the clothes are too young for me (unfortunately I'm old (haha). Looking carefully though I found something that just might suit me and I am anxiously awaiting its arrival.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Enjoyed the search
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Neena
Site Experience Feedback
Nov 21, 2024
Returns need to be easier to do, if not, I’ll have to stop my purchases
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Vivi
Site Experience Feedback
Nov 21, 2024
Love products and prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KP
Site Experience Feedback
Nov 21, 2024
Website operation was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mr.don
Site Experience Feedback
Nov 21, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »