Lascana Reviews - 4,993 Review - 8.7/10

Dec 3, 2024
LASCANA is a global women's fashion, swim, and lingerie brand founded in Hamburg, Germany in 2006. With a variety of stores and pop-up shops operating throughout Europe. In 2017, LASCANA USA was launched from Jacksonville, Florida. LASCANA is the ultimate destination for beautiful clothing, swimwear, and lingerie specially developed by women for women.

Lascana Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.6 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.6out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%81%

Neutral

15%14%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Lascana

Showing 41 - 60 of 4,993

Online Shopper

Site Experience Feedback

Nov 29, 2024

It was difficult to find out what my wallet a card number was. I had to call in to Customer Service

A Happy Customer

Site Experience Feedback

Nov 29, 2024

I Love that you have something for every woman of all ages with reasonable pricing.

House

Site Experience Feedback

Nov 29, 2024

seemed easy to use

shunshine

Site Experience Feedback

Nov 17, 2024

fast and easy

Cat

Post-Delivery Feedback

Nov 28, 2024

Good price nice quality

Online Shopper

Post-Delivery Feedback

Nov 28, 2024

I am happy with my purchase and would recommend Lascana to my friends.

Sizing

Post-Delivery Feedback

Nov 28, 2024

everything I ordered except for 2 items were way too big. The sizing isn’t true to size

FASHIONESTA

Post-Delivery Feedback

Nov 27, 2024

happy with most purchases. fit is right on.

Juanita

Site Experience Feedback

Nov 27, 2024

I like the discounts I got, but I'm afraid I'm going to be swamped with texts and emails.

DocCP

Site Experience Feedback

Nov 17, 2024

I enjoyed the selection of clothing that was available and the ease of ordering.


Post-Delivery Feedback

Nov 27, 2024

The clothes came in a respectable time, it’s yet to be determined how they hold up after a wash. But they fit good and I’m very happy.

Brandyn82

Site Experience Feedback

Nov 27, 2024

Website was great, but the clothes are a little expensive for what they are

Online Shopper

Post-Delivery Feedback

Nov 27, 2024

Like the clothes

Nikkita

Site Experience Feedback

Nov 27, 2024

I love Lascana. I was recently invited to a Cabi party and I couldn't believe the prices for what they sell. I think Lascana is 100% better than them!

Maribeth

Post-Delivery Feedback

Nov 27, 2024

Really love this he look and quality of all of my purchases! True to size.

Vivi

Site Experience Feedback

Nov 26, 2024

The catalog does not really have Tunic length sweaters or Shirts. It does not have short length jeans or dress pants both boot leg and slim.

Kim67

Site Experience Feedback

Nov 26, 2024

It was easy to shop. Lots to choose from.

Mic

Site Experience Feedback

Nov 26, 2024

Great clothes!

Georgie

Site Experience Feedback

Nov 26, 2024

Very easy to go back to what I was looking at previously.

Aaron hank

Site Experience Feedback

Nov 26, 2024

Website is a little “dated” and the things I buy are better quality then I think the website represents. I just really enjoyed that I always feel like I’m offered a deal.

Cate

Post-Delivery Feedback

Nov 26, 2024

I really like the t-shirts that LASCANA has available, the colors are great and very vivid. Plus these t-shirts were 2 in a package, so the price was really great! There’s no problems with ordering from them online and the delivery is quick.