Lascana Reviews - 4,993 Review - 8.7/10

Dec 4, 2024
LASCANA is a global women's fashion, swim, and lingerie brand founded in Hamburg, Germany in 2006. With a variety of stores and pop-up shops operating throughout Europe. In 2017, LASCANA USA was launched from Jacksonville, Florida. LASCANA is the ultimate destination for beautiful clothing, swimwear, and lingerie specially developed by women for women.

Lascana Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.6 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.6out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%81%

Neutral

15%14%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Lascana

Showing 121 - 140 of 4,993

Online Shopper

Site Experience Feedback

Nov 21, 2024

Easy

Becca

Site Experience Feedback

Nov 21, 2024

I will wait to see quality of products

LMarsMarq

Site Experience Feedback

Nov 21, 2024

I would like a bigger selection for different colors of the same product. Many times there is only one color.

KK

Site Experience Feedback

Nov 21, 2024

All good

Rita

Site Experience Feedback

Nov 21, 2024

I had no bad experience today.

boo

Site Experience Feedback

Nov 21, 2024

Great website - easy to navigate

Birdie

Site Experience Feedback

Nov 21, 2024

I've always enjoyed shopping Lascana.

Rylee11

Site Experience Feedback

Nov 21, 2024

I appreciate the ease of the website and checkout process

Jennyv

Site Experience Feedback

Nov 21, 2024

Easy to navigate

Brookie405

Site Experience Feedback

Nov 21, 2024

I spoke with someone at customer service and he was so gracious and helpful.

Joanne

Post-Delivery Feedback

Nov 21, 2024

All the clothes I ordered fit well. The choices I made fit my style and material is perfect. Would order again soon. I have ordered in the past and always happy.

Online Shopper

Site Experience Feedback

Nov 21, 2024

1st time ordering online and it was very simple for a person who isnt computer great

Suki

Site Experience Feedback

Nov 21, 2024

The site would not accept my phone number

Edge

Site Experience Feedback

Nov 21, 2024

Love your style of clothing

Jo

Site Experience Feedback

Nov 21, 2024

I like the quality of the clothes for the price. I get a lot of compliments on them when I wear them. Lascana has become my first choice when shopping for something to wear.

Online Shopper

Site Experience Feedback

Nov 21, 2024

The only issue I have is no free returns.

KD

Site Experience Feedback

Nov 21, 2024

My over all interaction was more with the catalog. When it comes, I decide if there's anything I like and then go to the website to order. I don't spend a lot of time on your website shopping

Jody

Site Experience Feedback

Nov 21, 2024

Common

Sooz

Site Experience Feedback

Nov 20, 2024

Cute styles, better quality, classy clothing.

Jazz

Post-Delivery Feedback

Nov 20, 2024

No always satisfied with colors, usually fits well