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LAMPS PLUS Reviews - 936 Reviews - 9.3/10

Nov 24, 2024
Lamps Plus offers a large selection of quality lighting at low prices.
Circle of Excellence - LAMPS PLUS

2023
Winner

Circle of
Excellence

7 years

LAMPS PLUS Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.5 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations9.1 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%86%

Neutral

11%10%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

7.3 out of 10

Recent Reviews for LAMPS PLUS

Showing 81 - 100 of 936

RJ

Site Experience Feedback

Nov 10, 2024

I enjoy my shopping experience with Lampsplus.

Ruby

Site Experience Feedback

Nov 10, 2024

Liked the volume of lamps on the website!Glad the coupon was usable, even at the end of my shopping. It seemed like there was good pricing for the value of the product.

Ann

Site Experience Feedback

Nov 10, 2024

I've made many excellent purchases with Lamps Plus - lamps, light fixtures, ceiling fans, bulbs - everything is always great quality at great prices!

HH

Site Experience Feedback

Nov 10, 2024

easy to select what i needed

Dude

Site Experience Feedback

Nov 10, 2024

Best large choice of lamps I could find, no charge for shipping, and a good price.

PK

Site Experience Feedback

Nov 10, 2024

The filter function of your site helped me to make my choice. The video of the item in a real setting helped me make my choice much more than the stock photos. The reviews are very important to me. I like that shipping did not require a minimum purchase. The layout of the website is easy to understand.

powerk

Site Experience Feedback

Nov 10, 2024

I appreciated seeing the photos of the lamp in people's homes. The reviews were helpful, to clarify the size of the lamp in detail.

DD

Site Experience Feedback

Nov 10, 2024

This is becoming my go to site when looking for lighting fixtures.

lm

Site Experience Feedback

Nov 10, 2024

Disappointed to receive an additional 15% processing fee on an open box item.

Andrea

Site Experience Feedback

Oct 31, 2024

Shopping and checkout were great! It would be nice to check on estimated shipping times based on zip code.


Post-Delivery Feedback

Nov 10, 2024

As with most on line purchases there is glitch in assembly. The rods for lamp length were si ociseky machined the sorting together would assemble correctly.

Juliann

Site Experience Feedback

Nov 09, 2024

Easy to deal with

Gaga

Site Experience Feedback

Nov 09, 2024

The purchase was easy. I was able to search based on the color and material.

Online Shopper

Site Experience Feedback

Nov 09, 2024

I’ve always had good luck ordering from Lamps Plus.

Light

Site Experience Feedback

Nov 09, 2024

Love the large variety of products.

DR

Site Experience Feedback

Nov 08, 2024

I quickly found what I was looking for after struggling with other sites.

Bubba

Site Experience Feedback

Nov 08, 2024

I have been trying to make an informed decision of my purchase and found that this site ticks off all my questions and expectations.

sidekick

Site Experience Feedback

Nov 08, 2024

after not finding what I was looking for in the price range needed I went to a competitors site where I had more success. I then came back to Lamps Plus site and searched via the brand, then searched category. Bingo. Found what I'm hoping will be perfect.

Derasmo74

Site Experience Feedback

Nov 08, 2024

The only thing I had some difficulty with was finding what I was looking for. I already purchased the same lights a couple years ago so I had a model number and I wasn’t able to search by manufacturer I had to type in the manufacturer and all details into the search bar. It only took me a few extra minutes but it would have been easier.

lotus

Site Experience Feedback

Nov 02, 2024

it was great


Post-Delivery Feedback

Nov 08, 2024

Love all three. It was a perfect experience !

TRey

Site Experience Feedback

Nov 08, 2024

I send clients to the site constantly, and purchase much of my lighting here throughout the year for my design projects. Love the attention to detail and packing with no damages.