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LAMPS PLUS Reviews - 963 Reviews - 9.3/10

Dec 4, 2024
Lamps Plus offers a large selection of quality lighting at low prices.
Circle of Excellence - LAMPS PLUS

2023
Winner

Circle of
Excellence

7 years

LAMPS PLUS Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.5 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations8.9 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%86%

Neutral

11%10%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

8.7 out of 10

Recent Reviews for LAMPS PLUS

Showing 201 - 220 of 963

Online Shopper

Site Experience Feedback

Oct 29, 2024

Found what I needed.

Online Shopper

Site Experience Feedback

Oct 28, 2024

coupon code did not work.

Water glass

Site Experience Feedback

Oct 28, 2024

Efficient

Online Shopper

Site Experience Feedback

Oct 28, 2024

many products and selection and good filters

Online Shopper

Site Experience Feedback

Oct 21, 2024

This is the first rime I have used this website. I was pleased with how quickly I found what I was looking for. I like how quickly the item is to be shipped.

No one

Site Experience Feedback

Oct 28, 2024

It was easy to navigate and order.

Bart

Post-Delivery Feedback

Oct 27, 2024

The pieces did not screw together straight and they make the lamps stand up crooked. I am so disappointed. I am not one to return merchandise so I will do with the lamp what I do with other merchandise that doesn't work...throw it away. I won't recommend your company. Someone in quality should maybe check your product out before packing and shipping.

Sherry

Site Experience Feedback

Oct 27, 2024

Had the replacement lightbulb I was looking for - hope this one lasts longer than the original, which is only working at half power after only a couple of months

Hopefully All Good!

Post-Delivery Feedback

Oct 27, 2024

I have yet to install any of the 4 items that I purchased. ONe of them was a $450 clearance sconce that I bought on a whim that I am kinda regretting... hope it goes up and looks awesome. The three outdoor lights have not been installed yet they look fine in the box - so we will see after they are installed if I truly like / or love them

Mickey

Site Experience Feedback

Oct 27, 2024

Lamps Plus is my favorite place to easily find lamps with the character my wife and I are looking for our period property.

BELA

Site Experience Feedback

Oct 27, 2024

I HAVE DELT WITH LAMPS PLUS OVER THE YEARS AND THEY NEVER SEND ANYTHING BUT THE BEST SERVICE AND PRODUCT!

Red

Site Experience Feedback

Oct 26, 2024

excited to receive my order

winpooh

Site Experience Feedback

Oct 26, 2024

macy'sは配送無料なので購入しようとしたところ、在庫がないということだったのでいつになったら商品が買えるのかわからなかった。macy'sによれば、商品はLAMPS PLUSから発送されるということだった。

Jet

Site Experience Feedback

Oct 08, 2024

Liked the light


Post-Delivery Feedback

Oct 26, 2024

Lamp is beautiful and ties in colors in my room very well! Would recommend Lamps Plus because of the quality of their products!

Basha

Site Experience Feedback

Oct 26, 2024

Love lamps plus I always love your selections,

Mike

Site Experience Feedback

Oct 26, 2024

Great.

Bee lover

Site Experience Feedback

Oct 26, 2024

Nice selection!

Beachtime girl

Site Experience Feedback

Oct 25, 2024

Good experience. Discounts such as $50.00 off are misleading. One would think that will apply to any purchase over $200.00....and should.

grendel

Site Experience Feedback

Oct 25, 2024

nice

Reddit

Site Experience Feedback

Oct 16, 2024

As usual I received a card for a discount but when I go to use it it does not pertain to my purchase. To read the fine print and only pick certain brands is ridiculous.


Post-Delivery Feedback

Oct 25, 2024

The purchasing experience was fine. The product is not fine, nor good. The lamp hangs by 3 rods. Two rods are the same length. The third rod is longer. So when you connect the rods the shade hangs crooked (not level). I have spent about 2 hours taking the fixture down and readjusted the housing trying to make the fixture look more level. Terrible quality control. I am not uninstalling the fixture and sending it back and then have to install another fixture. Very disappointed with product.