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LAMPS PLUS Reviews - 963 Reviews - 9.3/10

Dec 4, 2024
Lamps Plus offers a large selection of quality lighting at low prices.
Circle of Excellence - LAMPS PLUS

2023
Winner

Circle of
Excellence

7 years

LAMPS PLUS Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.5 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations8.9 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%86%

Neutral

11%10%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

8.7 out of 10

Recent Reviews for LAMPS PLUS

Showing 181 - 200 of 963

dyna

Site Experience Feedback

Oct 31, 2024

great selection, specifications, reviews. Easy to navigate.

No name

Site Experience Feedback

Oct 31, 2024

The website is easy to use which is great.

Jim

Site Experience Feedback

Oct 31, 2024

Better selection than other sites. Competitive pricing

BJL

Site Experience Feedback

Oct 31, 2024

I missed the shippimg charges so don't know how much....I did see free shipping ocver $200. But didn't spend that much. Over all, I bought 5 of the same lamps ay $179 each, so I went way over $200 in total.

Bobby Boy

Site Experience Feedback

Oct 21, 2024

very happy


Post-Delivery Feedback

Oct 31, 2024

PLEASURE

Steve

Post-Delivery Feedback

Oct 31, 2024

Installation instructions were well-written and thorough.

Jess

Site Experience Feedback

Oct 30, 2024

There is a great selection of lights. I like that you can add the light bulbs.

Bigbobbrown

Site Experience Feedback

Oct 30, 2024

Have a nice selection that can’t find elsewhere

Doniki80

Site Experience Feedback

Oct 30, 2024

Great site. Addicting. Enjoyable shopping experience!

Online Shopper

Post-Delivery Feedback

Oct 30, 2024

wide choice of beautiful products, easy to order on website, good customer service, returns are easy, highly recommended

Maxi

Site Experience Feedback

Oct 30, 2024

Good

Zin

Site Experience Feedback

Oct 30, 2024

It was good, some items I wish had a bit more detail, but overall it was good.

Steve

Site Experience Feedback

Oct 30, 2024

Easy all around and a great experience! Lots of choices, a great sale and free shipping too.... looking forward to getting our fans!!

KLM

Site Experience Feedback

Oct 17, 2024

Very straightforward. Good information online, easy chat to follow up with questions.


Post-Delivery Feedback

Oct 30, 2024

This was an easy transaction. When the website didn't have exactly the information I needed, a chat answered my question clearly and without fuss. Thank you.

Online Shopper

Site Experience Feedback

Oct 30, 2024

No problems at all. I ordered the item I was looking for. I have dealt with Lamps plus in the past and have always had good service.

Aly

Site Experience Feedback

Oct 30, 2024

Simple and fast interactions

Newyear

Site Experience Feedback

Oct 30, 2024

This is the third purchase I have made with Lamps Plus. It is easy to order and products arrive quickly and in very good packaging. I especially like the touch feature on the lamps I recently purchased.

206slake

Site Experience Feedback

Oct 29, 2024

excellent experience, chatted with Andrea and she was very helpful

Online Shopper

Site Experience Feedback

Oct 29, 2024

I found the selection to be ample. Placed an order within 1/2 hour Pleased with my experience.

OCN-RN

Site Experience Feedback

Oct 29, 2024

Just placed first order. We will see once I receive products