Home > Home & Garden > LAMPS PLUS

LAMPS PLUS Reviews - 963 Reviews - 9.3/10

Dec 4, 2024
Lamps Plus offers a large selection of quality lighting at low prices.
Circle of Excellence - LAMPS PLUS

2023
Winner

Circle of
Excellence

7 years

LAMPS PLUS Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.5 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.5 /10
Product Met Expectations8.9 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%86%

Neutral

11%10%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.5 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

8.7 out of 10

Recent Reviews for LAMPS PLUS

Showing 241 - 260 of 963

CT-ABQ

Site Experience Feedback

Oct 21, 2024

Your website offered $30 off when I elected to receive email offers - I signed up and did not receive the $30 off my order. Also, your website had a red banded offer for $50 off any purchase greater than $200, which when I clicked to receive that offer the website responded the offer was no longer valid despite the offer details indicated I did qualify for it. Thanks for nothing.

Prince JOHN

Site Experience Feedback

Oct 04, 2024

My only problem this evening was that I accidentally found a ceiling mount that used a disk instead of a bulb, and then I discovered that I could get a nivle color instead of white. So, it took three steps to fulfill what I had in mind!

TT

Site Experience Feedback

Oct 11, 2024

Many Beautiful lamps choices!! Makes for a hard decision! I had a hard time using Promo Codes and/or Discount Codes; nothing worked. While I realize my lamps are a decent price, according to the web site, code 'SAVE10' was to be automatically added to my shopping cart & applied at checkout - it was not. Very frustrating, disappointing and misleading.

On the go gal

Site Experience Feedback

Oct 20, 2024

Everything was great!!

Cloggin

Site Experience Feedback

Oct 20, 2024

I love the lamp fixture. Can't wait to install.

EH

Site Experience Feedback

Oct 20, 2024

Excellent

Great selection

Site Experience Feedback

Oct 20, 2024

I always like Lamps Plus wide selection of products. We have used them for close to 15 years now for all our lighting purchases in all of our homes. The quality of all our purchases has been very good and consistent. The chat bot today was annoying and unhelpful.

Pet Detective

Site Experience Feedback

Oct 20, 2024

Great website and very easy to navigate.

Bill

Site Experience Feedback

Oct 20, 2024

I have been looking at this light for a while. I saw it while surfing the internet this morning and decided to finally just purchase it. In a few clicks, the light is now mine and on it's way. Perfectly simple

Zac

Site Experience Feedback

Oct 19, 2024

Daughter has made several purchases from you and here I am

Tami

Site Experience Feedback

Oct 19, 2024

Website is easy to navigate and descriptions are clear. There is a good selection of nice products, a step above other websites in terms of quality and selection. Prices are on the high side.

retired builder

Site Experience Feedback

Oct 19, 2024

smooth, would be nice if items did not repeat while searching.

Davey

Site Experience Feedback

Oct 09, 2024

Very good and easy with PayPal. Easy to find options for what I was looking for.


Post-Delivery Feedback

Oct 19, 2024

Lamps Plus has a great variety of lighting styles. I am decorating a Victorian style room reminiscent of the 1960's San Francisco music scene. The room is going to be called "The Hendrix Sanctuary. The overhead lighting fixture I purchased will carry 8 lights, some utilizing blacklight for curtains and paintings. The wall sconces feature swing arms in the Victorian style. Can't wait to finish the Hendrix Sanctary!

Bob

Site Experience Feedback

Oct 18, 2024

Great website

Mr. Toad

Site Experience Feedback

Oct 17, 2024

Nice selection of products at decent prices. Too bad 'open box' items do not qualify for free returns, even if defective(?).

Online Shopper

Site Experience Feedback

Oct 17, 2024

I like the website. I'd like there to be some more information about the lighting units - how much light will the unit give off. Not the "watts", because the LED uses so much less wattage. I'd like to know how much light there is in comparison to regular light bulbs.

SIdney

Site Experience Feedback

Oct 17, 2024

LOVE their merchandise. Just bought something from Shades of Light and I hate it!

Online Shopper

Site Experience Feedback

Oct 17, 2024

Good experience!

Texas Gal

Site Experience Feedback

Oct 17, 2024

I used filters to find my selections. When i saw this particular pendant light. When I moved in, I immediatly took down all of the builders grade fixtures.Every replacement from Lamps Plus.

JRinNOVA

Post-Delivery Feedback

Oct 17, 2024

Good experience. Products were delivered quickly. Packaging was very good. All items arrived without problems or damage. Products seem to be of good quality.