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Joy Jewelers Reviews - 903 Reviews - 9.3/10

Dec 4, 2024
Joy Jewelers is an online jewelry store that provides more than 75,000 gorgeous styles of high quality jewelry at a revolutionary price.

Joy Jewelers Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%87%

Neutral

12%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.0 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Joy Jewelers

Showing 161 - 180 of 903

Bob

Site Experience Feedback

Oct 28, 2024

Good , Thanks

Cutty

Post-Delivery Feedback

Oct 28, 2024

I can always expect good quality from Joys

Sassenach

Site Experience Feedback

Oct 22, 2024

It was an easy enough transaction once I got started.


Post-Delivery Feedback

Oct 28, 2024

I would recommend Joy Jewelers because I received 💯 exactly what I ordered and was very happy!

Liz

Site Experience Feedback

Oct 27, 2024

Very easy to place order. Lots of pictures to look through.

MJ

Post-Delivery Feedback

Oct 27, 2024

The ring is beautiful, but the center stone is slightly tilted to the right. It seems asymmetrical.

Digger

Site Experience Feedback

Oct 26, 2024

Great place to shop

Peaches

Site Experience Feedback

Oct 17, 2024

The process was easy when I placed my order


Post-Delivery Feedback

Oct 26, 2024

I have bought in the store you have a good selection of jewelry

Mistafire

Site Experience Feedback

Sep 09, 2024

We enjoyed shopping on your site.


Post-Delivery Feedback

Oct 26, 2024

We purchased my daughters class ring. Got what we wanted at $1,000 less then through Johnsten at the school.

Do not publish thanks

Site Experience Feedback

Oct 25, 2024

Website works fine. No issues. Thank you.

Sarge

Site Experience Feedback

Oct 25, 2024

Good experience with hard to find emblems

Nana

Site Experience Feedback

Oct 25, 2024

This is the second time I order with Joy Jewelers. Im really happy with the first ring I order for my elder son. Beautiful desing and great quality

Andre

Site Experience Feedback

Oct 12, 2024

it was easy to buy and fair price


Post-Delivery Feedback

Oct 25, 2024

It was very profissional in all the ways. The product was just to small.

Doc Jones

Site Experience Feedback

Sep 16, 2024

It’s refreshing to actually find a jeweler that specializes in EMS rings. I have been looking for a long time.


Post-Delivery Feedback

Oct 25, 2024

You had products I’ve searched years for. Overall great experience

ca

Site Experience Feedback

Oct 24, 2024

so far, so good...

Online Shopper

Site Experience Feedback

Oct 24, 2024

Found what I was looking for right away

Mato

Site Experience Feedback

Oct 23, 2024

Website was easy to navigate and well organized. The selections were well laid out and easy to select. Overall, it was a very pleasant experience.

mark

Site Experience Feedback

Oct 21, 2024

great

Billy

Site Experience Feedback

Oct 21, 2024

I've shopped with joy jewelry several times and have always gotten a great product along with good service. I will return and I would recommend your company

Snooki’s

Site Experience Feedback

Oct 20, 2024

Very easy

Online Shopper

Post-Delivery Feedback

Oct 20, 2024

Quick