Joy Jewelers Reviews - 903 Reviews - 9.3/10
Joy Jewelers Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 87% |
Neutral | 12% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.0 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Joy Jewelers
Showing 181 - 200 of 903
Grace
Site Experience Feedback
Oct 19, 2024
I love the jewelry
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nissa
Site Experience Feedback
Oct 19, 2024
Love the look
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 19, 2024
Good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
N/A
Site Experience Feedback
Oct 19, 2024
N/S
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bo
Site Experience Feedback
Oct 19, 2024
Descriptive, easy & quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Oct 18, 2024
So far so good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lj
Site Experience Feedback
Oct 17, 2024
I have been searching for a double dome ring for YEARS! I was elated to finally find the design here. I'm anxiously waiting it's arrival.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ottis
Site Experience Feedback
Oct 17, 2024
Very good experience. The site is easy to navigate. Highly recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Caboobee
Site Experience Feedback
Oct 17, 2024
First time purchase. loved the design.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rob
Site Experience Feedback
Oct 17, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
C
Site Experience Feedback
Oct 16, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
L.L.
Site Experience Feedback
Oct 16, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pkollek
Site Experience Feedback
Oct 15, 2024
Website intuitive No account and log in option, but I guess email becomes the account
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Semper Fi
Site Experience Feedback
Oct 15, 2024
Best affordable Marine Corps ring yet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Backerman
Site Experience Feedback
Oct 14, 2024
Chat was fast and responsive. I didn’t like that there’s a $20 fee for backdates, that’s just nickel and diming me. Otherwise, it was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 14, 2024
It was easy to use, but I would have liked to see the finished product before shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
susyQ
Site Experience Feedback
Oct 02, 2024
look forward to receiving my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
susyQ
Post-Delivery Feedback
Oct 14, 2024
The charms are lovely.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
NA
Site Experience Feedback
Oct 02, 2024
This survey is long and silly as cannot be true as only had this brief online experience. Could not cancel this survey once I agreed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pleased
Site Experience Feedback
Oct 13, 2024
Very nice and smooth. Ease in and with selection.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
King Diesel
Site Experience Feedback
Oct 11, 2024
Color of picture of jewelry isn't clear. I don't believe it served justice of quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »