Joy Jewelers Reviews - 903 Reviews - 9.3/10
Joy Jewelers Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 87% |
Neutral | 12% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.0 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Joy Jewelers
Showing 201 - 220 of 903
Jane
Site Experience Feedback
Oct 11, 2024
Good experience so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ri
Site Experience Feedback
Oct 10, 2024
Pleasant purchasing experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Janine
Site Experience Feedback
Oct 10, 2024
Quinn was helpful . I was disappointed he said that the item I wanted was mispriced $100.00 lower than real price😢
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 09, 2024
Lna
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
waiting
Site Experience Feedback
Oct 09, 2024
My experience will depend on how pleased I am with your product..ordering was very easy.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
- Full ratings for this review »
chickie
Site Experience Feedback
Oct 08, 2024
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tazz
Site Experience Feedback
Sep 13, 2024
Pretty well, straight forward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tazz
Post-Delivery Feedback
Oct 07, 2024
The complete process exceeded my expectations from beginning to end. I was and still overwhelmed with the process, product and quality. The attention to detail is just amazing as well as the customer service. At 67, it’s hard to impress or make a very good impression with customer satisfaction…. But the attention to detail along with customer interaction!!! Blew me and my brothers away…. Thank you.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 07, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 07, 2024
Na
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 30, 2024
I have ordered two items from Joy Jewelers and I have been very happy with the first item and I am expecting to be very happy with the second but I have not received it yet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 05, 2024
Easy to use, good visual of item buying, and quick check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buzzy
Site Experience Feedback
Oct 05, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GANDENANA
Site Experience Feedback
Oct 05, 2024
Found what i was looking for. Browsing the internet for gifts for my daughter and daughter-in-law. Purchase was simple. Withholding final judgement until i receive the items.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
marydel
Site Experience Feedback
Sep 27, 2024
I found what I was looking for. The only thing I would have preferred is more than one view of the ring.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
marydel
Post-Delivery Feedback
Oct 05, 2024
I had been told that the item I wanted was not available in Sterling silver. Then I found it online at Joy jewelers. They ordered it. It came very quickly, the quality is very good, The price was excellent, the fit was very good and I’m very happy with it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Heart adorned crucifix
Site Experience Feedback
Oct 04, 2024
The price was incomparable to others ofblesservqualirty on other websites. Bakthough a quarter inch less in height in width, this was solid gold, with white gold and heavier grams in Wright for near or less cost foe a higher quality. Eith a savings og 220.00 the choice was clear. Plus the cross was adorned with 4 solid gold hearts which I only seen on one other. The add I tipnal shipping charge information waste much information for me to continue reading but I've had a long day and would wait for any delay in delivery for this prize of a purchase.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
willyswoods
Site Experience Feedback
Sep 22, 2024
Very easy to use. Hopefully returns will be easy if product is defective
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 03, 2024
All went well from start to finish.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Statan
Site Experience Feedback
Sep 21, 2024
pleased, my second purchase
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Statan
Post-Delivery Feedback
Oct 02, 2024
happy with purchase
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Sai
Site Experience Feedback
Sep 23, 2024
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Sai
Post-Delivery Feedback
Oct 02, 2024
The ring is very beautiful and it's exactly what it said it would be and it even arrived early so I'm very satisfied and will be ordering again..Thank you so much.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 15, 2024
Good, still waiting for My first purchase to arrive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »