Joy Jewelers Reviews - 903 Reviews - 9.3/10
Joy Jewelers Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 87% |
Neutral | 12% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.0 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Joy Jewelers
Showing 141 - 160 of 903
Grumpy old man
Site Experience Feedback
Nov 04, 2024
The on line ordering was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
SDSmoker
Site Experience Feedback
Nov 04, 2024
I was looking for a ring and once I found it everything was user friendly and easy to do.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Ed
Site Experience Feedback
Nov 04, 2024
Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Shellie
Site Experience Feedback
Nov 04, 2024
Love selection for men wnd women
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Customer
Site Experience Feedback
Nov 03, 2024
Good. Needs a refresh on page appearance. It looks dated.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review Ā»
Online Shopper
Site Experience Feedback
Nov 03, 2024
Very good
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review Ā»
Kim H.
Site Experience Feedback
Sep 26, 2024
It was very easy to navigate, and I look forward to seeing the finished product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Me
Site Experience Feedback
Nov 02, 2024
Awesome
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
AmoLynne
Site Experience Feedback
Nov 02, 2024
This site is EXTREMELY user friendly; I cannot think of anything that I would change
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
TITO
Site Experience Feedback
Oct 28, 2024
I am extremely satisfied with cooperation/kindness extended to me. All sales/executive sales have been more that satisfactory with my Joy Jewelers experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
TITO
Post-Delivery Feedback
Nov 02, 2024
Paul and Justin are the greatest. Knowledge of products and ability to communicate effectively. Making customer feel confident this is the right place to buy from.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review Ā»
DÄ
Site Experience Feedback
Nov 01, 2024
It was quick and simple! Super excited š
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Honest
Site Experience Feedback
Oct 23, 2024
I used to buy these St. Christopher medals at a religious store in IN when we lived there. Now it is almost impossible to find them since we moved. I bought this as a gift for a military young man.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Honest
Post-Delivery Feedback
Nov 01, 2024
When I needed to order a special piece and Googled it, your business came up. You had a lot of choices and I was happy with the product when I received it. It was well made and I gave it as a gift. Thank you.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review Ā»
Lamar
Site Experience Feedback
Nov 01, 2024
Knew what I was looking for and went straight to it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Online Shopper
Site Experience Feedback
Oct 31, 2024
Survey to long
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
GMO
Site Experience Feedback
Oct 30, 2024
Everything was great I found exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
The security guard
Site Experience Feedback
Oct 15, 2024
My experience was most excellent, your pricing is very reasonable and the construction looks well made. And with the free shipping I will definitely be buying more from this website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
The security guard
Post-Delivery Feedback
Oct 30, 2024
Nice
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review Ā»
Phoebe
Site Experience Feedback
Oct 30, 2024
Ordering was easy. I chatted and asked 3.questions they were answered right away. There were 3 sites advertising same earrings but I liked the way Joy handled the it. The survey I didnāt answer A few questions because itās havenāt received the earrings yet.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review Ā»
No nickname
Site Experience Feedback
Oct 30, 2024
Hope I will be happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Greg
Site Experience Feedback
Oct 29, 2024
It's was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Dani
Site Experience Feedback
Oct 21, 2024
Experience was standard for on line service.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review Ā»
Dani
Post-Delivery Feedback
Oct 29, 2024
I am very pleased with my item and would rate it and service higher than 10 if it was possible. I will definitely let my friends and family know about your shop and service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review Ā»