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Joy Jewelers Reviews - 903 Reviews - 9.3/10

Dec 4, 2024
Joy Jewelers is an online jewelry store that provides more than 75,000 gorgeous styles of high quality jewelry at a revolutionary price.

Joy Jewelers Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%87%

Neutral

12%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.0 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Joy Jewelers

Showing 141 - 160 of 903

Grumpy old man

Site Experience Feedback

Nov 04, 2024

The on line ordering was easy.

SDSmoker

Site Experience Feedback

Nov 04, 2024

I was looking for a ring and once I found it everything was user friendly and easy to do.

Ed

Site Experience Feedback

Nov 04, 2024

Satisfied

Shellie

Site Experience Feedback

Nov 04, 2024

Love selection for men wnd women

Customer

Site Experience Feedback

Nov 03, 2024

Good. Needs a refresh on page appearance. It looks dated.

Online Shopper

Site Experience Feedback

Nov 03, 2024

Very good

Kim H.

Site Experience Feedback

Sep 26, 2024

It was very easy to navigate, and I look forward to seeing the finished product

Me

Site Experience Feedback

Nov 02, 2024

Awesome

AmoLynne

Site Experience Feedback

Nov 02, 2024

This site is EXTREMELY user friendly; I cannot think of anything that I would change

TITO

Site Experience Feedback

Oct 28, 2024

I am extremely satisfied with cooperation/kindness extended to me. All sales/executive sales have been more that satisfactory with my Joy Jewelers experience.


Post-Delivery Feedback

Nov 02, 2024

Paul and Justin are the greatest. Knowledge of products and ability to communicate effectively. Making customer feel confident this is the right place to buy from.

Dā

Site Experience Feedback

Nov 01, 2024

It was quick and simple! Super excited šŸ˜Š

Honest

Site Experience Feedback

Oct 23, 2024

I used to buy these St. Christopher medals at a religious store in IN when we lived there. Now it is almost impossible to find them since we moved. I bought this as a gift for a military young man.


Post-Delivery Feedback

Nov 01, 2024

When I needed to order a special piece and Googled it, your business came up. You had a lot of choices and I was happy with the product when I received it. It was well made and I gave it as a gift. Thank you.

Lamar

Site Experience Feedback

Nov 01, 2024

Knew what I was looking for and went straight to it.

Online Shopper

Site Experience Feedback

Oct 31, 2024

Survey to long

GMO

Site Experience Feedback

Oct 30, 2024

Everything was great I found exactly what I was looking for.

The security guard

Site Experience Feedback

Oct 15, 2024

My experience was most excellent, your pricing is very reasonable and the construction looks well made. And with the free shipping I will definitely be buying more from this website.


Post-Delivery Feedback

Oct 30, 2024

Nice

Phoebe

Site Experience Feedback

Oct 30, 2024

Ordering was easy. I chatted and asked 3.questions they were answered right away. There were 3 sites advertising same earrings but I liked the way Joy handled the it. The survey I didnā€™t answer A few questions because itā€™s havenā€™t received the earrings yet.

No nickname

Site Experience Feedback

Oct 30, 2024

Hope I will be happy with my purchase.

Greg

Site Experience Feedback

Oct 29, 2024

It's was easy

Dani

Site Experience Feedback

Oct 21, 2024

Experience was standard for on line service.


Post-Delivery Feedback

Oct 29, 2024

I am very pleased with my item and would rate it and service higher than 10 if it was possible. I will definitely let my friends and family know about your shop and service.