Home > Apparel & Accessories > Joy Jewelers

Joy Jewelers Reviews - 903 Reviews - 9.3/10

Dec 3, 2024
Joy Jewelers is an online jewelry store that provides more than 75,000 gorgeous styles of high quality jewelry at a revolutionary price.

Joy Jewelers Rating

Rating
Overall Satisfaction9.3 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.2 /10
Overall Satisfaction:
 

9.3out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

85%87%

Neutral

12%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.0 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.2 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Joy Jewelers

Showing 121 - 140 of 903

intrepid

Site Experience Feedback

Sep 28, 2024

I thought it was great, wished that there were some other metal choices for my ring like the black stainless steel. Over all very satisfied though.


Post-Delivery Feedback

Nov 10, 2024

I would suggest that when you design a ring that the final design be available to look at on your website so that you can visualize what you designed other than that a great experience.

peter

Site Experience Feedback

Nov 09, 2024

all good

Elsie

Site Experience Feedback

Nov 09, 2024

The website was easy to navigate, my search provided results that I was looking for.

Coz

Site Experience Feedback

Nov 09, 2024

Easy to navigate

Old Guy

Site Experience Feedback

Nov 09, 2024

Great website, wasy to use.

Brown Buck

Site Experience Feedback

Nov 09, 2024

Easy to navigate

DJ9

Site Experience Feedback

Nov 08, 2024

Looking for a new wedding ring for my baseball loving husband of 31 years. Great experience.

Kasia

Site Experience Feedback

Nov 08, 2024

Very easy to operate website, good pictures of a product and easy to understand precise description of an item

L.L.

Site Experience Feedback

Nov 07, 2024

VERY GOOD!!!!

bonito

Site Experience Feedback

Nov 07, 2024

perfecto

Online Shopper

Site Experience Feedback

Nov 07, 2024

Not easy

Patty

Site Experience Feedback

Nov 07, 2024

Experience was smooth, hoping the finished product goes as seemless

momaw

Site Experience Feedback

Oct 17, 2024

very nice AND on sale!

Jody

Site Experience Feedback

Nov 06, 2024

I thought the website was very easy to use.

Rubio

Site Experience Feedback

Oct 07, 2024

Good price, free shipping, no tax, I’m a happy customer.


Post-Delivery Feedback

Nov 06, 2024

Ring is wrong size

Lyn

Site Experience Feedback

Nov 06, 2024

Very pleased with the website, it was easy to order my item.

Fearon

Site Experience Feedback

Nov 05, 2024

Great

Archite

Site Experience Feedback

Nov 04, 2024

It was nice though some pictures were difficult to make out.

JK

Site Experience Feedback

Nov 04, 2024

No issues at all with the website. I do wish the lead time was much quicker.

Tiffany j

Site Experience Feedback

Nov 04, 2024

Had everything I was looking for