Joy Jewelers Reviews - 903 Reviews - 9.3/10
Joy Jewelers Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.3out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 85% | 87% |
Neutral | 12% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.0 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Joy Jewelers
Showing 101 - 120 of 903
Andrea
Site Experience Feedback
Nov 12, 2024
All good just would like to preview the sample.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Lady Blue
Site Experience Feedback
Nov 12, 2024
Ordering online was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Elaine
Site Experience Feedback
Nov 12, 2024
i had a very good experience with this company. I had a couple of questions and called the phone number provided. I spoke with Justin. He was very helpful and answered all of my questions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Kim
Site Experience Feedback
Nov 12, 2024
the website ordering/designing was easy and I had to call the company with a few questions and he got back to me quickly and answered all my concerns
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 12, 2024
liked how easy order
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review ยป
Ray
Site Experience Feedback
Oct 25, 2024
Good experience. You could have provided more visual views of the merchandise.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Ray
Post-Delivery Feedback
Nov 12, 2024
The product looked nothing like the pictures. Small, thin. Very disappointed with the ring. The price fast exceeded the value.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review ยป
Curious Jack
Site Experience Feedback
Nov 11, 2024
Curious Jack
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review ยป
Curious Jack
Site Experience Feedback
Nov 11, 2024
Very good experience thank you very much
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Denise
Site Experience Feedback
Nov 11, 2024
Able to process order quickly without problems. Able to create a replacement item for the ring that was stolen from my husband.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Julie De
Site Experience Feedback
Nov 11, 2024
I love the scripture and message and using it for a bible study lesson. Was easy to find what I wanted on web site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Jerry b
Site Experience Feedback
Nov 11, 2024
You are one of the only one online jewelers that offer Masonic rings.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
El Solo Lobo
Site Experience Feedback
Nov 11, 2024
Good ๐
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
bee
Site Experience Feedback
Nov 11, 2024
it was very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
ZERBAL
Site Experience Feedback
Nov 11, 2024
Nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Rob
Site Experience Feedback
Nov 11, 2024
None are this time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Buffy
Site Experience Feedback
Nov 10, 2024
Nice selection easy to order
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Paula
Site Experience Feedback
Nov 10, 2024
Easy order. Hope it comes in a very timely manner
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 10, 2024
Fair
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review ยป
Robin
Site Experience Feedback
Nov 10, 2024
I have been ordering Mother rings since I started having grandchildren in 2016. I was SO HAPPY to find the EXACT design I have had for my own children since the 1980's. I am VERY PLEASED with all 6 rings I have ordered from Joy Jewelers!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Ko
Site Experience Feedback
Nov 10, 2024
I really enjoyed the process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป