HockeyMonkey Reviews - 6,097 Review - 9.2/10
HockeyMonkey Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 76% | 77% |
Neutral | 18% | 18% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
6.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Recent Reviews for HockeyMonkey
Showing 61 - 80 of 6,097
EvgeniiS
Site Experience Feedback
Nov 30, 2024
It's too glitchy today, probably because of the Black Friday
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Daniel
Site Experience Feedback
Nov 30, 2024
Great price no issues
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Ziggy
Site Experience Feedback
Nov 30, 2024
Great company and I always enjoy doing business with them.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Hockey Mom
Site Experience Feedback
Nov 30, 2024
It was easy to find the product but check out took over a half hour. Computer was just spinning and wouldn't move past the shipping. Also, most companies are offering free shipping
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
J
Site Experience Feedback
Nov 30, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
check out was slow and difficult. otherwise the purchase was good due to price and availability.
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
- Full ratings for this review »
Ibflava
Site Experience Feedback
Nov 30, 2024
website loading is kind of slow, especially during check out
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Ed
Site Experience Feedback
Nov 30, 2024
E-mail said an additional 50% off clearance but couldn’t get it. Another was for 35% off blkfri35 but that didn’t work. I find that happens more than it should.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
TxHockeyGal
Site Experience Feedback
Nov 30, 2024
Was disappointed that the Black Friday Code, that said it would be available on purchases through Monday 12/2 would not work when I tried to app at checkout.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Pharmerhockey
Site Experience Feedback
Nov 30, 2024
Website was very slow.
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Site Experience Feedback
Nov 30, 2024
I found the product that I wanted to select quickly and was able to compare it with others of like quality. The server seemed a bit slow during checkout, but ultimately went through without any other issues.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Chongo
Site Experience Feedback
Nov 30, 2024
Great product at amazing price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Granny
Site Experience Feedback
Nov 14, 2024
Great find but don't like paying so much for shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Granny
Post-Delivery Feedback
Nov 30, 2024
Only place I could find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
mm
Site Experience Feedback
Nov 30, 2024
ok so far
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
easy but more clearance size options would be nice. Would have apent more
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kat
Site Experience Feedback
Nov 30, 2024
Website was loading slowly on all devices and did not give clear product availability (the bag i ordered would not add to cart in a color other than red). I was happy with the price of the item purchased, the online black friday % off of clearance item discount was provided by the website which was convenient, and the shipping cost was reasonable.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Harvester0724
Site Experience Feedback
Nov 30, 2024
It was fairly easy although the site seemed sluggish
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Andfan1
Site Experience Feedback
Nov 30, 2024
It had some lag when checking out, maybe due to the holiday season but otherwise everything was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 30, 2024
I like the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hockeydude4
Site Experience Feedback
Nov 30, 2024
good deal
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »