HockeyMonkey Reviews - 6,097 Review - 9.2/10
HockeyMonkey Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.0 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 8.8 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 76% | 77% |
Neutral | 18% | 18% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.8 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.0 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.0 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
8.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
6.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.2 out of 10
Recent Reviews for HockeyMonkey
Showing 21 - 40 of 6,097
John H
Site Experience Feedback
Dec 01, 2024
Pretty good overall, good selection and prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Site Experience Feedback
Dec 01, 2024
Website was incredibly slow. Changes to cart continually timed out, and the check out timed out multiple times.
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Website was slow, but that isn’t a huge deal.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
CB
Site Experience Feedback
Dec 01, 2024
Good discount for Black Friday
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
dijacques
Site Experience Feedback
Dec 01, 2024
Great prices on black Friday deals!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Slap nuts
Site Experience Feedback
Dec 01, 2024
Great prices and products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Critter
Site Experience Feedback
Dec 01, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
It is a good website. Easy to found what I need.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
YooperLife
Site Experience Feedback
Dec 01, 2024
Easy access website and great options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
website was slow.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Would like rewards dollars to be displayed prior to checkout
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Adam
Site Experience Feedback
Dec 01, 2024
Website was slow and glitchy.
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Big Don
Site Experience Feedback
Dec 01, 2024
website was a bit slow but it is primetime for purchases
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Greek
Site Experience Feedback
Dec 01, 2024
Great deal and great communication of them
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Porter
Site Experience Feedback
Dec 01, 2024
Hockey monkey is a very easy website to work with. I’ve gotten a few things from them before and they’ve always came through to help!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
ronnie
Site Experience Feedback
Dec 01, 2024
great site easy to find what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DP7
Site Experience Feedback
Nov 04, 2024
Good deals. Great products and selection. Best hockey equipment seller.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DP7
Post-Delivery Feedback
Dec 01, 2024
Great prices and selection
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
H2oroosta
Post-Delivery Feedback
Dec 01, 2024
Great sticks, great price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ants
Site Experience Feedback
Dec 01, 2024
Great and easy navigation of website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Use of points
Site Experience Feedback
Dec 01, 2024
Able to use rebound points
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »