Hansen Surfboards, Inc Reviews - 702 Reviews - 9.6/10
2023
Winner
Circle of
Excellence
3 years
Hansen Surfboards, Inc Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.7 /10 |
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 89% | 85% |
Neutral | 9% | 10% |
Negative | 3% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Hansen Surfboards, Inc
Showing 61 - 80 of 702
Lynn
Site Experience Feedback
Sep 29, 2024
Saw a guy wearing a surfing chicken Hansen’s tee and my husband liked it. I immediately found it on your website and ordered it for a Christmas gift. He’s going to love it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lynn
Post-Delivery Feedback
Oct 22, 2024
My husband saw a man wearing a Hansen shirt he liked so I made a note. When I got home I ordered it easily online.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Hansen too
Site Experience Feedback
Oct 22, 2024
Professional experience.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Gunner
Site Experience Feedback
Oct 21, 2024
Love the shop. Online makes it so easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stabber
Site Experience Feedback
Oct 09, 2024
I had an erection.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stabber
Post-Delivery Feedback
Oct 20, 2024
Shirt gave an erection.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Peesoch
Site Experience Feedback
Oct 06, 2024
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dre
Site Experience Feedback
Oct 19, 2024
Thank you for offering these products!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Dan
Site Experience Feedback
Oct 13, 2024
Good experience, quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
surf_guy
Site Experience Feedback
Oct 18, 2024
Great website. Great products. Great people.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Adam
Site Experience Feedback
Oct 18, 2024
The variety on the website is excellent. If you could have the "continue shopping" option in the cart take you back to the page where the item was chosen instead of back to the home screen, that would facilitate continuing on with the category of product that I was shopping for. But other than that, all is well and I had an excellent experience using your website for the first time. Thanks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Haley J
Site Experience Feedback
Oct 18, 2024
Every time I go on, I find exactly what I’m looking for at a great price and it arrives quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Garrett
Site Experience Feedback
Oct 18, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chipmink
Site Experience Feedback
Oct 04, 2024
First time don’t really have any experience
- Overall Rating: 10
- Would Shop Here Again: 3
- Likelihood To Recommend: 10
- Full ratings for this review »
Chipmink
Post-Delivery Feedback
Oct 18, 2024
I would recommend your product to any body , the product I received was perfect. My granddaughter loved it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 17, 2024
My granddaughter wanted a watch you guys had for merchandise so I looked it up and got it for her
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
CJ
Site Experience Feedback
Oct 16, 2024
Super easy to order and nice selection!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jmark
Site Experience Feedback
Oct 16, 2024
It was good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Jeanne
Site Experience Feedback
Oct 15, 2024
Website was straightforward, process was easy, all sizes were available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barbara
Site Experience Feedback
Oct 15, 2024
I've shopped in the store and I shopped online I'm happy with both
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zach
Site Experience Feedback
Oct 15, 2024
Great experience, easy to navigate website.
- Overall Rating: N/A
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Delrik
Site Experience Feedback
Oct 14, 2024
Discount code worked for the items purchased! Other sites excluded these items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 13, 2024
Easy shopping, clean website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »