Hansen Surfboards, Inc Reviews - 702 Reviews - 9.6/10
2023
Winner
Circle of
Excellence
3 years
Hansen Surfboards, Inc Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.7 /10 |
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 89% | 85% |
Neutral | 9% | 10% |
Negative | 3% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Hansen Surfboards, Inc
Showing 21 - 40 of 702
Marco
Site Experience Feedback
Nov 14, 2024
Had a great experience placing an order over the phone with the internet team. Quick, easy, and was able to satisfy all questions!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
EC
Site Experience Feedback
Nov 14, 2024
Very easy to navigate the website, quick and easy! Prices seemed very reasonable
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Sdsfine
Site Experience Feedback
Nov 14, 2024
Nonissues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
Good. Hansen Mike Doyle model was my first custom surfboard back in the early 60's I've had 3 Hansen boards thru-out my surfing days.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Kaki
Site Experience Feedback
Nov 12, 2024
Easy transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cowgirl
Site Experience Feedback
Nov 11, 2024
Love this iconic store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beyou22
Site Experience Feedback
Nov 11, 2024
After searching several other websites, I found this one and they had exactly what I needed at a great rate.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Kevin
Site Experience Feedback
Nov 10, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 10, 2024
My granddaughter sent a picture of the watch she wanted and I ordered it, very easy.Shipping is high but what isn't.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 10, 2024
Good prices w/promotions
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Steve from Denver
Site Experience Feedback
Nov 10, 2024
Always great products, fast shipping on a really large amount of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Harry
Site Experience Feedback
Nov 09, 2024
I was expecting to have free shipping, but didn't get it.
- Overall Rating: 7
- Would Shop Here Again: 3
- Likelihood To Recommend: 7
- Full ratings for this review »
Cowboy Surfer
Site Experience Feedback
Nov 09, 2024
All good stuff for sale, easy site to use.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
The boss
Site Experience Feedback
Nov 09, 2024
They had what I was looking for when everyone else was out
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 5
- Full ratings for this review »
Dawnpatrol
Site Experience Feedback
Nov 08, 2024
Website is efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sheshie
Site Experience Feedback
Nov 08, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
m
Site Experience Feedback
Nov 06, 2024
super fast!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deezy
Site Experience Feedback
Nov 06, 2024
Absolutely wonderful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brandi
Site Experience Feedback
Nov 06, 2024
I found product via simple product search. Was happy to purchase from Hansen's = Buy/Support Local.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
T-Birdd
Site Experience Feedback
Nov 06, 2024
Looking for ideas for purchasing new clothes. I saw a couple things and they caught my eye so I ordered.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »