Hansen Surfboards, Inc Reviews - 704 Reviews - 9.6/10
2023
Winner
Circle of
Excellence
3 years
Hansen Surfboards, Inc Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.7 /10 |
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 84% |
Neutral | 9% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Hansen Surfboards, Inc
Showing 201 - 220 of 704
J dawg
Site Experience Feedback
Aug 26, 2024
It was great and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Craig
Post-Delivery Feedback
Aug 26, 2024
There was no "bad" to this shopping experience! Product was available and shipping was FAST even from the west coast! Will definitely look here again!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bella
Site Experience Feedback
Aug 16, 2024
The website was very clear and easy to use! Kids are excited about receiving there watches!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 26, 2024
Easy experiance with a nice discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Josh
Site Experience Feedback
Aug 25, 2024
Love the store near swamis.huge selection of t shirts. I’m picky on design so the variety of brands you carry is a benefits.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
The Fish
Site Experience Feedback
Aug 25, 2024
I lived Ca. in my youth and live in Mn now. Enjoy wearing surfing apparel.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kris
Site Experience Feedback
Aug 24, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shorty88
Site Experience Feedback
Aug 23, 2024
Please do not offer unavailable colors
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
Bigtasty1213
Post-Delivery Feedback
Aug 22, 2024
Absolutely amazing! Every bit of my experience was great! The moment the order was put in they were on it. They communicated frequently and got the order processed/shipped immediately. Packing of the product is where I was blown away. They wrapped the hats in bubble wrap before placing them in the box making sure that they were going to get to me in 1-piece. To me that’s where it all matters, that tells me how much the company cares about their customers. I would HIGHLY recommend these guys and will definitely be buying from them again!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
lola6
Site Experience Feedback
Aug 22, 2024
Website was a bit glitchy, but overall was ok
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
S. R. N.
Post-Delivery Feedback
Aug 22, 2024
First time ordering. Product arrived quickly, package was intact and the order was as expected.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Diego
Post-Delivery Feedback
Aug 21, 2024
Shirts weren't the same quality as when purchased in a store ... the store products were better made .. these shirts were poor quality with bacon necks
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 7
- Customer Support: 7
- Full ratings for this review »
Champ
Site Experience Feedback
Aug 20, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 20, 2024
just wanted to buy one thing this is taking to long
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
ilah
Site Experience Feedback
Aug 18, 2024
Easy to order, and find product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brooks momma
Post-Delivery Feedback
Aug 18, 2024
Highly recommend! My son is living in Peru right now and this is all he wanted for his birthday. We were on a tight deadline to ge the package sent and this came super quick. Really satisfied with the watch and the shipping time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Old runner 307
Site Experience Feedback
Aug 17, 2024
Very easy to navigate for old folks like me. Super easy checkout and great selection. I’ll be back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dham
Site Experience Feedback
Aug 17, 2024
Great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 16, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Burnsie
Site Experience Feedback
Aug 16, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »