Hansen Surfboards, Inc Reviews - 704 Reviews - 9.6/10
2023
Winner
Circle of
Excellence
3 years
Hansen Surfboards, Inc Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.7 /10 |
9.6out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 84% |
Neutral | 9% | 13% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Hansen Surfboards, Inc
Showing 221 - 240 of 704
Feltman
Site Experience Feedback
Aug 15, 2024
The shirt I wanted I found right away . They had my size in stock . The whole process took less than 5 minutes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bhansen
Site Experience Feedback
Aug 15, 2024
Website was very easy to navigate and Responded very quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mundy82
Post-Delivery Feedback
Aug 15, 2024
Keep the excellent work
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Scott
Site Experience Feedback
Aug 08, 2024
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Scott
Post-Delivery Feedback
Aug 15, 2024
One T-Shirt seem to be better quality than the other. I guess you get what you pay for, I will watch for that the next time I order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
50 50
Site Experience Feedback
Aug 05, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Suds
Site Experience Feedback
Aug 14, 2024
Search was efficient and easy to use. Curious to see the actual color of the Billabong shorts I purchased; they're described as 'grey' but appear stone / sand which is what I prefer.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Teal
Site Experience Feedback
Aug 13, 2024
this watch was sold out every where... was happy to find it here!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mimi
Site Experience Feedback
Aug 02, 2024
Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anna
Post-Delivery Feedback
Aug 12, 2024
Yes so I love this watch it’s so cute and beautiful, but my daughter just didn’t like it so I had to return. I will be buying myself one though!
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Surfer BigDog
Site Experience Feedback
Aug 12, 2024
Great ... I love Hansen product ... my 1st surfboard was a 9'4" in Hawaii when I was 10 yrs old ... great memories! Thanks for still being around!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Al
Site Experience Feedback
Aug 11, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bo
Site Experience Feedback
Aug 11, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cindy
Post-Delivery Feedback
Aug 11, 2024
Ordering was easy and delivery was on time
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Hung Chow
Site Experience Feedback
Aug 10, 2024
I like to walk around naked
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Djdiszocncnd
Site Experience Feedback
Aug 10, 2024
Ddjcjrjskxncc
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
swim dude
Site Experience Feedback
Aug 10, 2024
Filters for price low to high would be helpful instead of just a range
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
B
Site Experience Feedback
Aug 10, 2024
A good place to buy goods
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jdog
Site Experience Feedback
Aug 10, 2024
Had to use google to find gift card. Not easy to find on website.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JW
Site Experience Feedback
Aug 09, 2024
Above average website, easy to navigate and easy checkout
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 08, 2024
Great product wrong size I need an exchange
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »