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GoalieMonkey Reviews - 2,466 Review - 9.4/10

Dec 3, 2024
Go to Goaliemonkey.com for the largest selection of Goalie Equipment in the world. They're known for unrivaled customer service. They're friendly, knowledgeable, and efficient.
Circle of Excellence - GoalieMonkey

2016
Winner

Circle of
Excellence

1 years

GoalieMonkey Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.4 /10
Product Selection8.9 /10
Ease of Finding9.1 /10
Checkout Satisfaction8.9 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

15%14%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.9 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for GoalieMonkey

Showing 41 - 60 of 2,466

mn

Site Experience Feedback

Nov 30, 2024

easy to navigate and a lot of quality things to choose from

DG

Site Experience Feedback

Nov 29, 2024

Website would not let me complete my purchase all day. It said, sorry try again later all day long

Yung stud 301 buss

Site Experience Feedback

Nov 29, 2024

Hell yea

Frank

Site Experience Feedback

Nov 29, 2024

good selection and price

Online Shopper

Site Experience Feedback

Nov 29, 2024

Ordered my goalie pads 1st came quickly with no problems. Hopefully this will be the same

Hockey mom

Site Experience Feedback

Nov 29, 2024

I had a hard time checking out. It wouldn’t let me proceed with my debit card

Zyan

Site Experience Feedback

Nov 29, 2024

Black friday purchase the items were a good deal but I have not been able to try them out yet so I don't have an opinion formed yet.

Puckshredder

Site Experience Feedback

Nov 29, 2024

Perfect

Dad

Site Experience Feedback

Nov 29, 2024

Easy to purchase and a great price.

Wyosig

Site Experience Feedback

Nov 29, 2024

No issues found, attracted by black friday pricing

Krc1987

Site Experience Feedback

Nov 29, 2024

Overall, I had a great experience using goalie monkey and will certainly purchase more items in the future.

-

Site Experience Feedback

Nov 29, 2024

-

Rock

Site Experience Feedback

Nov 29, 2024

One of the best sites to buy hockey equipment.

jason

Site Experience Feedback

Nov 29, 2024

barely any black friday deals

AJR68

Site Experience Feedback

Nov 29, 2024

Easy to use. Great online prices

Devo40

Site Experience Feedback

Nov 29, 2024

Good selection of items, decent prices. Shipping charges seem high.

Online Shopper

Site Experience Feedback

Nov 29, 2024

Would have liked an option to waive taxes since picking up items in a tax free state

Pasta Mcravioli

Site Experience Feedback

Nov 29, 2024

Only complaint is that it seemed a little laggy. My internet is fine, was just a minor annoyance.

Mike

Site Experience Feedback

Nov 29, 2024

Easy to view, select, and purchase. Estimated delivery date not specified when delivering to store location. Possible I missed the information on the screen, however, it wasn't easy to notice.

A.S

Site Experience Feedback

Nov 29, 2024

My experience went very smooth and easy found all the gear I needed very easily.