GoalieMonkey Reviews - 2,466 Review - 9.4/10
2016
Winner
Circle of
Excellence
1 years
GoalieMonkey Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 8.9 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.7 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.4out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 15% | 14% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.0 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for GoalieMonkey
Showing 61 - 80 of 2,466
Funky Bunch 25911
Site Experience Feedback
Nov 29, 2024
Always a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BEARDEDDAD
Site Experience Feedback
Nov 29, 2024
Solid experience navigating the site and selecting the items I needed. Great pricing and great in store experiences.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mitch
Site Experience Feedback
Nov 29, 2024
Plenty of options, easy to work with
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
geneius811
Site Experience Feedback
Nov 29, 2024
great site!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Scott
Site Experience Feedback
Nov 29, 2024
Following up on an email for the Black Friday discount, I decided to buy an item I had been thinking about.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
D
Site Experience Feedback
Nov 29, 2024
Loading times were slow for some things.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Nellie
Site Experience Feedback
Nov 29, 2024
Product availability a little short in some areas.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
cjwyman
Site Experience Feedback
Nov 29, 2024
Thank YOu
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Stinky
Post-Delivery Feedback
Nov 29, 2024
It was great
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
ckk
Site Experience Feedback
Nov 29, 2024
Wish there was a free shipping option
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Pirate Steve
Site Experience Feedback
Nov 29, 2024
It kept crashing yesterday after the skates I wanted moved to clearance.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Kim
Site Experience Feedback
Nov 29, 2024
It was fine check out was difficult there wasn’t a check out button just a spot where it said by selecting terms and conditions you agree, but that’s not even a button. It was like a link. The only option was to close it. I got lucky by clicking random spot on the page.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Varlamov
Site Experience Feedback
Nov 28, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Celly2013
Site Experience Feedback
Nov 28, 2024
It was fine--not sure about tax issue we live in Montana but are celebrating in PA so now I will have to ship it again cause it wants to charge me $20 in PA taxes to ship to there. I'd have preferred pick up in store option as family lives 30 minutes from a store and could have picked it up but would not allow me to select that option
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Fred
Site Experience Feedback
Nov 18, 2024
I was offered $10 additional off for my purchase from a Goalie Monkey email, but I could not get it to subtract this amount off of the total owed.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
stevetomson
Site Experience Feedback
Nov 28, 2024
Excellent customer experience with website; Not pleased with shipping costs - $14 on a $50 purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yo
Site Experience Feedback
Nov 28, 2024
IM GOOD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
odiggs
Site Experience Feedback
Nov 28, 2024
little slow but overall alright
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Kerch
Site Experience Feedback
Nov 28, 2024
Very easy to search and get through the payment process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Robert
Site Experience Feedback
Nov 28, 2024
It was easy to find the stick I needed and the website was easy to navigate. The checkout system was a bit slow but other than that everything was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »