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GoalieMonkey Reviews - 2,466 Review - 9.4/10

Dec 3, 2024
Go to Goaliemonkey.com for the largest selection of Goalie Equipment in the world. They're known for unrivaled customer service. They're friendly, knowledgeable, and efficient.
Circle of Excellence - GoalieMonkey

2016
Winner

Circle of
Excellence

1 years

GoalieMonkey Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.4 /10
Product Selection8.9 /10
Ease of Finding9.1 /10
Checkout Satisfaction8.9 /10
Product Met Expectations9.5 /10
On-Time Delivery9.7 /10
Satisfaction with Customer Support9.0 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

15%14%

Negative

4%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.9 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.9 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

7.0 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.0 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.3 out of 10

Recent Reviews for GoalieMonkey

Showing 21 - 40 of 2,466

Jimmie

Site Experience Feedback

Nov 30, 2024

I've used the website several times and the prices are great and the selection is great

Joey

Site Experience Feedback

Nov 30, 2024

All was good, easy website to navigate and use.

tyekuhn

Site Experience Feedback

Nov 30, 2024

The only criticism I have is that the website is a bit slow, especially when I made it to the checkout portion of my interaction. Other than that, everything was great.

kike garcia

Site Experience Feedback

Nov 30, 2024

excelente experiencia

Ski low

Site Experience Feedback

Nov 30, 2024

Great website đź‘Ť

merickson913

Site Experience Feedback

Nov 30, 2024

Good experience.

KT

Site Experience Feedback

Nov 30, 2024

The description of the stick was easy enough to understand, but the real seller was the price. Black Friday is the best time to buy a stick, especially because at this point my stick from the start of the season is typically trashed.

Online Shopper

Site Experience Feedback

Nov 30, 2024

Easy. Great deals

Dog law

Site Experience Feedback

Nov 30, 2024

I suspect my problem was Black Friday, very slow updates, had to relog on 3 or 4 times. Eventually got it done.

Hutts

Site Experience Feedback

Nov 30, 2024

Had trouble loading payments Several attempts finally got it.

papa

Site Experience Feedback

Nov 30, 2024

was good grandson always tells me everything I need to know when I order

Lucky

Site Experience Feedback

Nov 30, 2024

Great deal!

Veronica

Site Experience Feedback

Nov 30, 2024

I had a good experience overall. Thank you for making it easy.

Don

Site Experience Feedback

Nov 30, 2024

It was good.

Chico

Site Experience Feedback

Nov 22, 2024

Easy to use and had what I needed


Post-Delivery Feedback

Nov 30, 2024

Shopping was an easy experience and they had what I needed/wanted, downside was the shipping. Was supposed to take 3-4 days and it’s now been 8 and won’t be here for 2 more days most likely.

Online Shopper

Site Experience Feedback

Nov 30, 2024

None

Oldman goalie

Site Experience Feedback

Nov 15, 2024

Excellent

Art

Site Experience Feedback

Nov 30, 2024

Site was very easy to navigate. Items were easily found and purchased.

AD

Site Experience Feedback

Nov 30, 2024

Nothing to report

Bumpy

Site Experience Feedback

Nov 12, 2024

This the third time I have purchased equipment for my grandkids from goalie monkey,it’s good quality equipment at a fair price.