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FragranceX Reviews - 9,333 Review - 9.1/10

Nov 24, 2024
FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,000,000 happy customers and free shipping worldwide!
Circle of Excellence - FragranceX

2022
Winner

Circle of
Excellence

15 years

FragranceX Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.2 /10
On-Time Delivery9.1 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

80%80%

Neutral

14%14%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

8.0 out of 10

Recent Reviews for FragranceX

Showing 81 - 100 of 9,333

Deb

Site Experience Feedback

Nov 21, 2024

Good

Online Shopper

Site Experience Feedback

Nov 21, 2024

No problems, easy access and descriptions of each cologne or perfume.

Gail

Site Experience Feedback

Nov 21, 2024

I always have a great experience with FragranceX. The prices are affordable, the selection is vast and I usually always get exactly what I expect.

Bunny

Site Experience Feedback

Nov 21, 2024

Good

KenMax

Site Experience Feedback

Nov 21, 2024

Is prety Good and easy!

Cinderella

Post-Delivery Feedback

Nov 21, 2024

A variety of scent goods

Sid

Site Experience Feedback

Nov 21, 2024

Good

Online Shopper

Site Experience Feedback

Nov 21, 2024

I have ordered before I am very pleased is my card number is it safe

David

Site Experience Feedback

Nov 21, 2024

It's great & easy

Lucky

Site Experience Feedback

Nov 21, 2024

Great experience as long as product is legit

Tobi

Site Experience Feedback

Nov 21, 2024

Pretty good shopping experience and great prices

Crawford

Post-Delivery Feedback

Nov 20, 2024

My experience with FragranceX has even wonderful. I will definitely be shopping again.

Ant

Site Experience Feedback

Nov 20, 2024

Very clear and simple

mwz

Site Experience Feedback

Nov 12, 2024

I would just like to say that Fragrance X is the best way to buy fragrances on line or in retail stores. A big THANKS!!!!


Post-Delivery Feedback

Nov 20, 2024

Fragrance X is the best because of your customer service!!!

Parfum

Site Experience Feedback

Nov 20, 2024

It's very affordable

skip

Site Experience Feedback

Nov 20, 2024

all good first time ordering

Connie

Site Experience Feedback

Nov 20, 2024

I am waiting for my favorite “Coco” to come up. I have my name on your waiting list.i Have purchased “Angel,Coco,paloma Picasso,4711

Frank

Site Experience Feedback

Nov 20, 2024

Great

susa

Site Experience Feedback

Nov 20, 2024

saw perfumes and purchased

Cowboy

Site Experience Feedback

Nov 20, 2024

Easy to navigate