FragranceX Reviews - 9,333 Review - 9.1/10
2022
Winner
Circle of
Excellence
15 years
FragranceX Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.1 /10 |
Satisfaction with Customer Support | 8.8 /10 |
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 80% |
Neutral | 14% | 14% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.0 out of 10
Recent Reviews for FragranceX
Showing 61 - 80 of 9,333
C
Site Experience Feedback
Nov 22, 2024
Experience was seamless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brud
Site Experience Feedback
Nov 22, 2024
Pretty good experience so far
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
bunny
Site Experience Feedback
Nov 08, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
WindBlazer
Site Experience Feedback
Nov 21, 2024
Good experience overall,authentic products at a fraction of the cost in retail stores. Can do with more products like hard to find,example dolce gabbana swimming in lipari,armani code absolu and other that are out pf stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nero
Site Experience Feedback
Nov 21, 2024
yenibelt21@gmail.com
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Juliet
Post-Delivery Feedback
Nov 21, 2024
Delivered on time…Highly recommended…
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kate
Site Experience Feedback
Nov 21, 2024
excellent selection, and usually delivers on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Menol25
Site Experience Feedback
Nov 21, 2024
Es muy bueno
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kat
Post-Delivery Feedback
Nov 21, 2024
Would recommend. Would love samples of other fragrances with order
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
EYEZ
Site Experience Feedback
Nov 21, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
good
Site Experience Feedback
Nov 21, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doc
Site Experience Feedback
Nov 21, 2024
I've purchased from FragranceX on a few occasions, and I have never been disappointed with my items. I look forward to purchasing more in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Susan
Site Experience Feedback
Nov 21, 2024
Satisfied
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
LeoLiane
Site Experience Feedback
Nov 21, 2024
Reasonable prices and good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nelly
Site Experience Feedback
Nov 21, 2024
I love this site and do many options to choose from and the prices are phenomenal!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marie
Site Experience Feedback
Nov 21, 2024
I miss the descriptions of the various products and a list of the notes in the blend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Share
Site Experience Feedback
Nov 21, 2024
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amatt1555
Site Experience Feedback
Nov 21, 2024
Excellent, always superior service.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Althea
Site Experience Feedback
Nov 21, 2024
The only problem i have is using my direct card for the purchase, i have a busy schedule to stop and get a merchant code. I don't always want to use paypal. Otherwise i am very satisfied with products amd the site
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »