FragranceX Reviews - 9,350 Review - 9.2/10
2022
Winner
Circle of
Excellence
15 years
FragranceX Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.8 /10 |
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.0 out of 10
Recent Reviews for FragranceX
Showing 121 - 140 of 9,350
Sashii
Site Experience Feedback
Nov 06, 2024
It was great. Wish there was more reasonable shipping options
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nato
Site Experience Feedback
Nov 29, 2024
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jackie
Site Experience Feedback
Nov 29, 2024
Pleased I was able to charge thru Amazon. SSaved me getting up to get credit card out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Geffrard cius
Site Experience Feedback
Nov 29, 2024
Geffard
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Blanca
Site Experience Feedback
Nov 29, 2024
It good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
GizmoBert
Site Experience Feedback
Nov 29, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Issy
Site Experience Feedback
Nov 29, 2024
Super good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Susan
Site Experience Feedback
Nov 29, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jamaica ute
Site Experience Feedback
Nov 29, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 29, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Antonio
Site Experience Feedback
Nov 29, 2024
My experience with FragranceX overall was 10/10. Loved it! Would recommend to anyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LadyB
Site Experience Feedback
Nov 29, 2024
Well being that, it is Black Friday, I expected some more discounts. It is the same.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
payback
Site Experience Feedback
Nov 29, 2024
I like it
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Meggs
Site Experience Feedback
Nov 29, 2024
Not to impressed everytime I try n order u always stop it from going through! Ypur site does n it pisses me off! Also too long to arrive...to my home!
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Grungeprophet82
Post-Delivery Feedback
Nov 29, 2024
The order process was simple, the product I wanted was readily available, and the fragrances I purchased was a beautiful scent!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Matrixya
Site Experience Feedback
Nov 29, 2024
It is very simple and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jodes
Site Experience Feedback
Nov 29, 2024
Great prices. Fantastic range. Will shop from here again.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Netz
Site Experience Feedback
Nov 29, 2024
I shop on line daily. This website is as good as ANY. I purchase frequently and I have NEVER had anything less than a 5 Star 🌟 expect at Fragrance X. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Weebop
Site Experience Feedback
Nov 29, 2024
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Judnick
Site Experience Feedback
Nov 29, 2024
Had a very good experience found every thing I was looking for less then 10 minutes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »